Reviews (31)

Bit of a struggle sometimes

July 18, 2023
Bit of a struggle sometimes, put in an prescription before 9am on Monday and they didn’t process it until Friday it was my heart medication. Not really good.
Anonymous

Reply from Northwood Medical Centre

Dear patient, I am sorry to hear you had problems obtaining your prescription. We try our hardest to process prescriptions within 48 hours. Occasionally this is not always possible. But you can contact the surgery and speak to the prescription clerk who would be more than happy to help.


Provider responded

They see me and give me medication

May 22, 2023
Inflammation of heart, they see me and give me medication. Aspirin and statin’s to thin my blood to stop pain and suffering in my legs with water retention. They are accessible and help me. I recently requested a medicines review but waiting to hear from them.
Anonymous

Reply from Northwood Medical Centre

Dear patient, please contact the surgery and ask for an appointment with the pharmacist who will be more than happy to carryout a medication review with you.


Provider responded

They're trying their best

April 12, 2023
They can be okay, sometimes it just takes ever so long to get through. Don't get me wrong they're trying their best, it's just there can be long waits. The staff are great and it's good when you can see the nurse or doctors.
Anonymous

Waste of time

March 28, 2023
They know my history and know that I am pregnant but still didn’t give me an appointment. They only gave me an appointment after one week for blood test. Waste of time.
Anonymous

Trying to get through ridiculous

March 28, 2023
Pain in the bum. Trying to get through ridiculous. They have no appointments don’t prioritize kids.
Anonymous

Good

December 28, 2022
It was good and they spoke to you.
Anonymous

Obviously amazing

November 24, 2022
Obviously amazing, they squeeze you in and doctor will see you. They saw my daughter when she was 9 days old and was not registered.
Anonymous

Good support

October 26, 2022
Good support, help & advice given by reception team all the time.
Anonymous

Staff not helpful

October 19, 2022
Long waiting times & staff not helpful.
Anonymous

Face to face and telephone appointments

August 18, 2022
They're alright to be fair. Either get a phone call when I ring or they do a face to face appointment. They also offer a Whatsapp service where they do video call appointments for when you can't get appointments.
Anonymous

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Northwood Medical Centre

Contact

0121 458 1342

10-12 Middleton Hall Road
Birmingham
West Midlands
B30 1BY

Location

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