Northwood Medical Centre
Feedback Rating
Based on 31 reviews
Reviews (31)
Can't get appointments
August 17, 2022
Generally okay, it's ridiculous you can't get an appointment. Takes that long to get through at 8am. It's not bad when you're free but I'm at work. I can't get appointments when I'm at work because I'm working.
No trouble in getting an appointment
June 23, 2022
No trouble in getting an appointment. They’re great phone them and see them the same day.
GP won’t listen to you at all
June 13, 2022
First you don’t get an appointment, second if you get one your GP won’t listen to you at all and blame lifestyle choices for everything.
Poor service from reception staff.
March 11, 2022
Reception staff persist in asking what reasons are for wanting to see GP. NHS governance require that access to this information is on a need to know basis. It’s got worse over the last few years
Rude Receptionist
August 27, 2021
There is a receptionist here who's name I don't know, she is incredibly rude. She snaps on the phone, is dismissive, obstructive and unhelpful. She puts me off ringing the surgery at all. The other concern I have about this practice is one of the nurses going into great detail about another patient (whilst she didn't actually tell me their name, she gave me several details about them which mean I could have worked it out. And I mean deeply personal information about STD's! I was shocked. She also didn't know how to use the computer properly and wasted my time as she was not able to log on) She also gave me incorrect advice about HPV. I really think she needs to be given more training!
Very good and professional
April 29, 2021
They are very good and professional, they try to provide good support throughout the COVID times
This practice is well organised Northwood medical centre
April 20, 2021
This practice is well organised well run phone service excellent all kind of care very good
Good service
April 14, 2021
Very good service but needs to open doors to patients again especially the elderly and frail
Very good service
April 11, 2021
We have always had very good service.
Easy to get an appointment
December 10, 2018
Easy to get an appointment. GP only allowed 10 mins of conversation and can discuss only one symptom.