Reviews (1143)

Very good service

Ophthalmology
August 28, 2018
Very good service, helpful staff, quick & easy appointments very happy.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to give your feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent experience you have received. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Limited funding in mental health

Immunology Q E Hospital
August 23, 2018
Limited funding in mental health, no counselling, no help, no support. Several chronic conditions can be controlled very well if there is support in the community.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear about the concerns you have regarding mental health funding. Senior hospital staff are keen to listen to your concerns in more detail so that they can identify any improvements for future patients. Should you wish to discuss your concerns further please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.


Provider responded

Health professional unhelpful otherwise good

unknown
August 23, 2018
Health professional unhelpful, unfriendly, did not converse or explain treatment. Nothing disinfected. Otherwise think QE is an excellent hospital, visit regularly and am impressed by service.
Martin Kilkelly

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you are impressed by the service provided at the hospital and are also sorry to hear that some healthcare professionals have not been helpful or friendly to you. Should you wish to discuss your concerns in more detail further please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.


Provider responded

Outstanding treatment

Multiple Sclerosis Department
August 23, 2018
If you have a problem you can always phone up for help. Really friendly and open appointments run on time not cancelled. Have treatment as two day patient, treatment outstanding with nurses really look after. Help you to try and manage symptoms.
Keighley Humphreys

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff for them to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Everything was great

Nephrology
August 23, 2018
Everything was great, doctors, waiting time overall good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to give your feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent experience you have received. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Very good service.

Accident and emergency services
August 23, 2018
Staff was good, seen before time. Very good service.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to give your feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent experience you have received. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Very good service

Cardiology
August 23, 2018
Very good service, great staff, clean and peaceful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to give your feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent experience you have received. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Staff had no flexibility

Gastrointestinal and Liver services
August 23, 2018
Staff had no flexibility about the law indifferent situations.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for providing feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear you have concerns surrounding the flexibility of our staff. Should you wish to discuss your concerns in more detail please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.


Provider responded

Brilliant Support

Cardiology
August 22, 2018
Brilliant support and advice given on condition.
Janet Griffiths

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to give your feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent experience you have received. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Friendly Staff

Nephrology
August 7, 2018
Friendly staff, treat me with respect, staff understand my disability. Often have to wait “for a bit”.
There are lot people over there but once I get there I don’t mind waiting.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your feedback regarding waiting times. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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