Queen Elizabeth Hospital Birmingham

My fathers appointment for a bone marrow biopsy was at 11 but he wasn't seen until 1:30pm. There were a shortage of doctors and that impacts on the patients and their families supporting them. When we did see them they were fantastic. They made him feel at ease, answered all questions and communicated well. Everyone was fantastic, cannot fault them.

I had a fall in the garden and it took 10 hours to see an A&E doctor. The bleeding had stopped by then. The staff were lovely.

Can't fault the renal department. My appointment wasn't until January but they called and offered me a cancellation and I took it at short notice. I have been coming here since 1983 and I have always received a good service.

My appointment was 2 hours late due to doctors being off. Once I was seen, everything was fantastic. The doctor, nurse, all staff were friendly, caring, informative, warm and helpful. The bone marrow biopsy didn't even hurt. The staff made me feel at ease and explained the procedure well. They made me laugh and made conversation which helped tremendously. My daughter struggled to find me though.

Staff are friendly, helpful and explain things really well. I'm seen on time.

The staff are very good but there aren't enough nurses. They appear tired, after doing 12 hours shifts which isn't right. The staff do work hard.

The consultant knows her stuff and explains everything very well in a manner that is understandable. Sometimes there can be a slight delay but it's understandable given how busy it is.

My appointments are generally on time and the staff are responsive as they know I have Parkinson's. The consultant is helpful and explains things clearly. Very knowledgeable.

Very happy with the service and attitude of the staff from booking in to the nurses. I'm generally seen on time and treatment is very good. I can't fault the hospital.

The healthcare team are very helpful and knowledgeable. Staff are compassionate and nothing is ever too much. Patient and don't have to wait too long for appointments. The parking is rubbish.