Reviews (1886)

No proper aftercare, do not return calls

Neurology
March 19, 2025
I have a brain mass, I had a biopsy inconclusive that was ok, however they put me on anti seizure drugs and I reacted badly, I tried to tell neurology but they fobbed me off. I was very poorly, found a good GP who helped me, now I have side effects on another drug. No one listens, they ignore my emails and phone messages, they don’t ring back. I’ve had enough, it takes weeks to answer my GP meanwhile I’m getting worse everyday, this is the worst hospital ever.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team


Provider responded

Good consultants at ENT

Ear Nose and Throat
March 19, 2025
I have always waited a long time for the appointments at ENT but the consultants are good.
Anonymous

Friendly and engaging staff

Respiratory Care
March 19, 2025
The staff at the respiratory clinic are very friendly and engage very well with patients. Booking and cancelling appointment are very easy.
Anonymous

Quick treatment provided

A&E
March 19, 2025
Very quick treatment provided by doctors. My sugar levels fell low and I was taken to A&E.
Anonymous

In and out within 2 hours

A&E
March 19, 2025
The treatment experience was excellent at A&E. In and out with medication in under 2 hours.
Anonymous

Long waits

Ophthalmology
March 19, 2025
My husband's eye clinic appointments usually result in long waits, the last time he had an appointment at 11AM and wasn't seen until 1:20PM.
Anonymous

Seen on time

March 19, 2025
Went for a CT scan and I was seen on time. Staff explained everything well.
Anonymous

Very friendly dermatology consultant

Dermatology
March 18, 2025
I regularly attend dermatology clinic. The consultants are very friendly and explain things very well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

'Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Blood test clinic runs most days

Outpatients
March 18, 2025
There are blood test clinics on most days. If I go at 4pm I go in and off I go.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

'Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Bizarre checking in system

Other
March 18, 2025
At the Botox clinic you have to check in on a screen and then sit in a waiting room. Then you get called through and then you have to check in again which I find bizarre.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

'Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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