Queen Elizabeth Hospital Birmingham

Feedback Rating

Based on 1886 reviews
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NHS patients accepted

Reviews (1886)

Treated very well

April 8, 2025
I had my gallbladder removed. I stayed in overnight and they treated me very well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Very good at renal

Renal Services
April 8, 2025
Very good at renal department. I am seen very 3 to 4 months. They're easy to get in contact with too.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Good staff and very patient with you

Outpatients
April 8, 2025
The followed up the colonoscopy very quickly. The staff are good and they are very patient with you.
June Hayden

Waiting times to be seen are not nice

A&E
April 8, 2025
I sat in the ambulance outside A&E for 6 hours when my husband was unwell. The staff were nice at the hospital but the wait is just not nice at all.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

A 6 month wait

April 8, 2025
I had to wait for 6 months for an appointment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

No problems

April 8, 2025
I have no problems with my hospital appointments.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Seen fairly quickly at A&E

A&E
April 8, 2025
I was seen at A&E fairly quickly. They did a scan of the my head and hooked me up to an ECG. They took bloods and got me an MRI scan. They said there is some good news and bad news. The bad news is you're not going home.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Looked after me very well

Cardiology
April 8, 2025
I had a pacemaker fitted last year. I was on the cardiology ward for 4 days and I was looked after very well. They gave me a monitor for the side of my bed that monitored my heart.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

They sorted it out

A&E
April 8, 2025
A&E was a long experience. They did all the checks and everything and had to go back the next day. I had severely high blood pressure and the GP wouldn't see me. A&E sorted it out.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Good

A&E
April 8, 2025
I had a pin in my throat and they had to knock me out and remove it. It was good from what I remember.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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