Queen Elizabeth Hospital Birmingham

I had to give a urine sample as I was urinating blood. I gave my first sample to a nurse and she essentially said “that’s not urine can you do another sample.” I was made to feel terrible, and my situation was not taken seriously. After, when I was told by another nurse my urine sample had “been lost maybe thrown away.” I have been having this problem for 4 months, have visited the hospital around 5 times and it’s the first time I’ve been treated like this. Whoever that nurse was, needs to do better and consider what her comments might make people feel. I spoke to her manager, and she said she doesn’t need to give the name of the nurse who done my blood and took my urine as it will be on the system. She said to me “what is this” with a face on and “that isn’t urine” despite the fact I have been to hospital numerous times, and no nurse has said this to me

I was under the care of Queen Elizabeth Hospital's spinal surgical team before being referred on to another hospital. The surgeon was good but there were problems with communication between the hospitals and departments which caused confusion and delays in my treatment.

I have received good renal treatment and care at the Queen Elizabeth Hospital.

My experience was okay, I find the hospital better than other hospitals.

I was put in a room with no call button for the first 24 hours. Declined my normal pain killers. No food, drink or toileting offered for 35 hours. Only one bag of fluids in 35 hours. Getting a bed took 35 hours.

I was referred here by my GP for both cataracts. The operation went well. There were no issues or complications at all. They explained everything to me so I understood and so I knew what to expect. They took good care of me.

Went to the hospital for bowel investigations.

They took mom from A&E to AMU and someone was able to stay with her. As soon as she was taken to the ward no one was allowed to stay with her which made mom feel uncomfortable as she doesn't speak English.

Mom didn't like the stroke ward here. She wasn't allowed any of us to stay so she felt isolated as she does not speak English well. They did care for her well and were kind but she was isolated a lot of the time.

I had an operation at the QE hospital to remove a cancerous tumour from my lung. The consultant surgeon was excellent. He communicated everything to me clearly, telling me what would happen, what the likely outcome would be and how pain would be managed. I recovered much quicker than expected and left after only a couple of days. The nurses on the wards were wonderful and I received excellent care. The operation was a huge success and just like the surgeon had predicted I did not require any further treatment.