Queen Elizabeth Hospital Birmingham

I was sitting in the A&E area in a cubicle, two people made conversation with me and told me they been waiting for ages and had enough. I don't know why but there was no staff in sight. Staff vanished for 10-15 min. Then the staff come running in and say to me where are the patients? Um like I'm just a patient. They called the police.
Clearly not watching the patients.
Not safeguarding them.

I wrote my review expressing these concerns and it's vanished from QE reviews.

I raised this issue " patient safety" with safeguarding with the QE, and care commission.

Had terrible care myself there.
Been left on my own when highly suicidal on many occasions.

Had the most serious suicide attempt, received great medical care there for two days yet the Mental liaison team told the reception team I could self discharge WITHOUT talking to them. The nurse questioned them/wasn't happy with this decision. I waited for them for 14 hrs to find a nurse who I witnessed before who had laughed at a suicidal patient once. When I saw that male nurse I was like I want to go home, didn't sign a consent form, no procedures followed. Affects me to this very day. As it's led me to believe no support will occur.
Since no one spoke to me from the mental health team...
No one knew what my mental health state was, I could of hurt self after that discharge.

The complaints team do not bother to respond your concerns, complaints. Have one pending since February 2025.

There's no emotional support and sadly the burden falls upon the hardworking care staff at QE. They're always trying their best. Thank you to them.

My husband has been treated for NETs cancer here for the last 10 years. He has had surgery, nuclear treatment and monthly injections. He has regular scans and consultations. They look after him very well and they contact with anything that comes up. Follow ups are good. The car parking is expensive.

I went to A&E after a fall and broke my arm. I didn't want to go as I didn't want to wait hours and hours but then I did go the next morning. Didn't take as long as I thought as we got ahead of some of the queue. The care was great. I had an option for surgery but that posed risks so I opted for healing with a sling. The nurses were great. I was well looked after and everything was explained to me. Overall, the experience wasn't bad in the end.

A&E was very good. They treated me and stabilised me and transferred me for specialist care.

I have had to attend a diabetes clinic at the QE hospital. The appointments went ok. The staff were ok, some are better than others. How well the appointment goes depends on who you see.

I was admitted after a fall and seizure. I wasn't happy with the care on the ward.

I'm seen once a year for epilepsy which is not good. I can't contact them if I have any problems.

Dirty, faulty, no extractors. Collapsed in toilet there and caught an infection.

A&E rushed me in quickly and tests were carried out quickly. The doctors were good and very informative. They kept family updated and I was admitted. They allocated me a bed quickly.

He was admitted following a stroke. Good care and physiotherapy. Good follow up care.