Queen Elizabeth Hospital Birmingham

Quite upset as I have just had an MRI scan. I was clearly anxious but was rushed through the whole process. At no point did anyone address me by my name or ask me if I was ok during or after the scan. When I sat up I was a bit dizzy but felt rushed to get up and leave. No one mentioned that the scan was all ok and how soon would I have the results.

During a follow up I was well cared for.

I had no problems with my bone scan. They said I would get the results within 4-6 weeks which is fine for me.

My Mom was admitted under a different name due to someone having the same Christian name and date of birth but not the same address. Not sure how that happened.

Struggled in that hospital. I couldn't stay with Mom or go on the wards with her. I had to go to time slots after the ward rounds.

My last visit was only 15 minutes but I was kept waiting so my parking went over the hour and got charged £6. That's terrible.

The pharmacy makes medication pick up easy, they're great. Fast and don't leave people waiting.

Dermatology appointments don't take long but the parking can be expensive. There was a hiccup with my medication but they sorted it all out.

Here for a check up at outpatients and having bloods today. Very efficient and friendly.

The service was very good compared to other hospitals and the staff were gentle, kind and caring. The treatment is now helping me and they're telling me how to manage my symptoms.