Queen Elizabeth Hospital Birmingham

Letters for appointments arrive in time. Getting there can be a nightmare dependent upon traffic but if I'm slightly late they will still see me.

They saved my life several times. They're good. I had a colonoscopy and the care and communication was good.

They're not too bad, but they don't always listen to me.

I hate A&E. Take hours, I don't like going to A&E.

A very nice hospital. I went there for rehab and muscle work due to a small swelling in my ankle. I am fine now.

Parking is the worst here. The van is too tall for the multi storey car park. They used to have the disabled parking but now anyone can park there.

No provisions for people in wheelchairs. They need to ask more questions about how to transfer from a wheelchair and using slings.

We were given an interpreter even though we didn't need one. My mum was an inpatient due to arthritis. We added a note to say she didn't need an interpreter. They got paid for nothing. I didn't like the assumption she needed one.

No empathy or compassion to patients, brain injured patient needed continued support with daily care, feeding and drinking, no support here whatsoever, shameful, ward 518, lack of communication and information concerning this patient, who is my brother.

I received cancer treatment at the Queen Elizabeth Hospital, having appointments with my consultant, radiotherapy and chemotherapy. The treatment was great. During my radiotherapy I was able to stay on site to save the daily travel to and from the hospital, this was great but I think I was treated last every day because I was staying.