Queen Elizabeth Hospital Birmingham

I've been a patient a few times in this hospital. The service is quite good. They treated me well and upheld my dignity and respect. I don't have to wait long to be seen either.

The first appointment was fine, but I was scanned at three different hospital in one week and felt pushed from pillar to post. Appointments have also been regularly cancelled here in July due to strikes. I'm waiting for a date for an op but no communication as to when. I feel demoralised as this has been ongoing for months.

I loved ENT. It's great and I haven't waited too long. I had lumps in back of my throat and they have been good at keeping up with check ups.

I was referred from the GP to the liver department. It took over 3 months to get the appointment as it wasn't urgent. I had to wait over an hour at the appointment to be seen. I wasn't told beforehand I would need a blood test either which was annoying.

When I was discharged I had to wait a while for my medication at the pharmacy. They were good in there and gave me a buzzer for when it was ready.

I came to A&E with sepsis as they couldn't send an ambulance. They thought I was over exaggerating chest pain. I waited for 1 and a half hours before I was looked at and then they realised I was serious and got me transferred to a ward as I had sepsis.

Good at the appointment, they understood what was happening. They gave me a letter after I told them what had happened at A&E and I was turned away so they know to take me seriously next time we have to go.

Outpatients are good. Had blood tests and to see if I can get more answers. There is a 4 months wait for a referral. That could be quicker. The staff were lovely and felt like they had time for me.

I really feel for them at A&E. They do the best they can. Lovely doctor, so patient and caring. I went in at 3.30pm and left at about 9pm. They really did do their best and the service is so overstretched. They were absolutely fabulous.

I attended A&E at the Queen Elizabeth Hospital and it was really busy. There must have been 250 people waiting. I waited for four and a half hours before receiving treatment. The staff were brilliant and I was seen by countless doctors and nurses who suspected that I'd had a stroke. I was kept in overnight and checked on every couple of hours. Numerous tests and scans were carried out. They changed my medication and dispensed new ones. I was discharged with extensive discharge notes. I was very satisfied with the care and treatment I received.