Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. It is especially good to hear that staff are patient when you are communicating with them. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback or would like to tell us more about your story as a patient at the hospital please visit the hospital webpage www.uhb.nhs.uk/yourviews or email us patientexperience@uhb.nhs.uk

Eileen, thank you for taking the time to provide feedback about the Clinical Decision Unit (CDU) at the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior CDU staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your comments regarding food and the waiting times in A&E and have shared these with the relevant managers. If you would like to discuss anything in more detail please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns the patient had regarding the Emergency Department. Senior hospital staff are keen to listen to the concerns in more detail so that they can identify any problems and apply future learning. Should you or the patient wish to discuss these concerns further please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment the patient has received, we are also pleased to hear that we have been able to meet cultural and religious needs. Your kind words have been forwarded to senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you received at the Emergency Department (ED). Your kind words have been forwarded to the senior staff responsible for ED to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding communication at the hospital. Senior hospital staff are keen to listen to your concerns in more detail so that they can identify any problems and apply future learning. Should you wish to discuss your concern further please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you received at your recent scan. Your kind words have been forwarded to senior staff responsible for the imaging department to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding the waiting area and the time you had to wait. Senior hospital staff are keen to listen to your concerns in more detail so that they can to identify any problems and apply future learning. Should you wish to discuss your concern further please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment your mother has received. Your kind words have been forwarded to the senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your feedback regarding the 3 hour corridor wait and have shared this with senior staff responsible for the Emergency Department. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding the decisions surrounding the care and treatment you have received. Senior hospital staff are keen to listen to your concerns in more detail so that they can investigate what has gone wrong and take any necessary action. Should you wish to discuss your concern further please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.