Reviews (2078)

Not very good

A&E
May 28, 2025
I had iron infusions at A&E last year and then sent home with the device stitched into me. They told me to get a taxi when I had covid. Not very good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Excellent A&E doctor

A&E
May 28, 2025
I waited at A&E for 3 hours but seen by an excellent doctor who sorted everything out for me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Long waits

Pain management
May 28, 2025
I waited for a year for pain relief injections in my hand which is bad.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Very good at A&E

A&E
May 28, 2025
A&E was very good. When I had high blood pressure I was seen very quickly which surprised me. They're helpful and communication is good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

A long wait at A&E

A&E
May 28, 2025
A six hour and long wait at A&E.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Seen every 3 to 4 months

Outpatients
May 28, 2025
I had a PSA test here and I'm awaiting the results. I have them every 3 to 4 months.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Good support provided

Ophthalmology
May 28, 2025
I had both cataracts done here and the surgeon was very helpful. Very good explanations and support provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Excellent care and treatment

May 28, 2025
My husband had brain tumour surgery and was an inpatient here for 4 weeks. Excellent care and treatment and he made a remarkable recovery.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

A 2 hour A&E wait

A&E
May 28, 2025
I waited 2 hours at A&E but very good treatment was provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Second to none

Cancer services
May 28, 2025
The support provided during cancer treatment was second to none.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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