Queen Elizabeth Hospital Birmingham

Feedback Rating

Based on 1886 reviews
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NHS patients accepted

Reviews (1886)

They helped me at A&E

A&E
February 19, 2025
They said I had chronic stress and elevated blood pressure. The nurse said I needed to start thinking about myself. They did a diabetes check.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Accident and Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

5 days to remove my gallbladder

Accident and emergency services
February 19, 2025
Took them 5 days to remove my gallbladder. I went to A&E in November 2024 and was put on a drip. There was no space in A&E so they hooked a drip off a curtain pole. No resources and then I was put on a ward after 2 days. The ward was 622 and the staff depending who it is, all behave differently. After 4 days they agreed to remove the gallbladder as my infection markers were through the roof. I had to fight and push to get the operation.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the successful operation that our wonderful colleagues performed during your stay with us.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Cared for me really well

February 18, 2025
I was on ward 2 on the second floor and the care was brilliant. I was here for 6 weeks and they cared for me really well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues while you recovered.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Couldn't have better care

Other
February 18, 2025
I was on the military ward for 3 months, it was an experience. The care was brilliant, the food wasn't the best but I couldn't ask for any better from the ward staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues based in the Military Ward for 3 months.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Problems start on the wards

A&E
February 18, 2025
A&E is fine. The paramedics are fine. It's when you get onto the ward the problems start.
Anonymous

Bad communication and bad food

February 18, 2025
Bad communication, bad patient care, terrible food.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Good treatment, fast, excellent physio

A&E
February 18, 2025
In August 2023 I was involved in an accident which resulted in a broken collar bone. I went to A&E and was triaged within an hour and had a x-ray shortly after. The consultation with doctors was prompt and initially diagnosed no fracture which was then corrected after consultation. They quickly moved to discharge. I had to ask for painkillers and a sling. They did not give me painkillers. The physio and follow up after was excellent and I made a full recovery.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Accident and Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Good but expensive to park

February 18, 2025
My parents have lots of appointments with them for their arthritis and diabetes. We are there twice a week sometimes. The hospital is very very good but the parking is very expensive.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your parents weekly outpatient appointments is having a financial impact on the family. We are pleased to hear that your parents are receiving excellent care from our wonderful colleagues based at Queen Elizabeth Hospital.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Excellent care and treatment

Cancer services
February 18, 2025
I was treated at the cancer centre for prostate cancer. The care and treatment was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Cancer Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Easy and straightforward

Other
February 18, 2025
I went to the vaccination centre for my covid jab and it was easy and straightforward.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues carrying out vaccinations.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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