Queen Elizabeth Hospital Birmingham

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Based on 2078 reviews
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NHS patients accepted

Reviews (2078)

Quicker to be seen here

A&E
May 6, 2025
It's a bit quicker to be seen at this A&E. Because of my condition they send me to the GP to do blood tests and get medication. They're very helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

Absolutely brilliant

Cancer services
May 6, 2025
Absolutely brilliant. I had a mastectomy for breast cancer. The staff were good. They did a health check for something else and then referred me as they thought I may have breast cancer. I'm having reconstructive surgery soon.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

They're okay

May 6, 2025
They're good, they're okay. They're so busy but they do what they can. They only issue is the lack of communication between hospital and GP.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at the hospital under the unfortunate circumstances.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

Very understaffed

May 6, 2025
The staff were amazing for my mom but we waited 10 hours after a GP referred saying she needed to be seen within 4 hours. She didn't get a CT scan and had to come back the next day at 7:30am. They're very understaffed.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response and the wait time. We are delighted to hear about the excellent service your mom received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

Very long waiting list

May 6, 2025
The waiting time is very long. I'm still on the waiting list after over a year. The first referral got lost and the process started again. The staff are friendly and cooperative.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response and for the wait time. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

Well organised

May 6, 2025
It's well organised and the nurse was very thorough and spent a lot of time with me. They explained everything clearly too.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

No complaints, I'm satisfied

Neurosurgery
May 6, 2025
I'm satisfied with neurosurgery and have no complaints. They see me every year. They go through my medication and make sure I'm happy with them. They send the prescriptions to the GP to send to the pharmacy.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

Long waits

A&E
May 6, 2025
A&E were good but the wait was long. I waited hours and then they checked me and went there for nothing. They didn't give me any medication. They told me to go to the GP and get medication from them.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you experienced a long wait in A&E. We are please to see you have been directed to your GP for future consultation on the matter you presented on your recent visit to A&E.

If you think it’s helpful, we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Patient Experience Team

Provider responded

Keep on top of things

Ophthalmology
May 6, 2025
I go every year where they keep on top of things for my glaucoma. Things are very good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

They look after me very well

Cardiology
May 6, 2025
Cardiology see me every 6 months and give me medication. They look after me very good. I have an implant and it records ECG and sends it to me and it notifies medics if its too high.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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