Queen Elizabeth Hospital Birmingham

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Based on 2078 reviews
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NHS patients accepted

Reviews (2078)

Overcrowded A&E

A&E
April 29, 2025
A&E is overcrowded and congested with limited staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Brilliant aftercare and advice

April 29, 2025
I had surgery at the end of March to remove lumps under my arms. I had surgery and was discharged the same day. The follow up has been brilliant and helpful. There has been good aftercare and advice.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Brilliant

Other
April 29, 2025
I was seen early at rheumatology and had bloods taken. Brilliant.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Not wheelchair friendly

A&E
April 29, 2025
Q&E is not wheelchair user friendly at all. The waiting room is small and uncomfortable.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Too long to diagnose cancer

Cancer services
April 29, 2025
Takes too long to diagnose since covid. They missed a quick check that could have caught it sooner.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Brilliant, can't fault them

Outpatients
April 29, 2025
The outpatients liver department and pharmacy is great. Wonderful. Always good information given and are always helpful. Brilliant, I cannot fault them at all. You never wait too long for medication either.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Quick at pharmacy

Other
April 29, 2025
The pharmacy is quick and they explained how to do the injections.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Self check in and no help

A&E
April 29, 2025
When we arrived in a taxi at A&E we had to do a self check in. There was no one there to help. Was in a lot of pain too. We were seen quickly after speaking to a nurse and they did an x-ray and CT scan. They discharged after that and there was no follow up. They said they would call us as they think it may need an operation.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

A pleasant experience

Renal Services
April 29, 2025
Very good and very efficient in the ways its set up. The staff treat you with respect and you received a pleasant experience.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Wonderful at rheumatology

Other
April 29, 2025
Wonderful at rheumatology, very caring. The receptionist is a bit off and needs to be polite with patients but the rest are absolutely wonderful. I worship the ground the one doctor walks on. The nurses are wonderful too.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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