Reviews (1457)

Great doctors

Endocrinology
July 22, 2024
The hospital is good but the waiting time is too long. The doctors are great and professional.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you had such a long time waiting to be seen by the Endocrinology team we are pleased to hear that you nevetheless found the doctors to be great and professional

If you would like to provide any more information or further feedback about your experience, in particular any more information about your waiting times, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A professional and supportive hospital

Neurology
July 22, 2024
It is more professional here. They are helpful and supportive. Getting an appointment is quite good too.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you've been so happy with the treatment you've received from the neurology department and that they've been so helpful, supportive and professional.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Compassionate doctors

Neurology
July 22, 2024
I get to see the doctor within 30 minutes. They are compassionate and always good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleaesd to hear that you've been able to see the neurology doctor so quickly and that they were really compassionate.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

It's my first visit

Neurology
July 22, 2024
I had no experience here, it's my first time. I've been to neurology.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your appointment in the neurology department at the Queen Elizabeth Hospital Birmingham - apologies for the slightly delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

I waited for 16 hours on a trolley.

A&E
July 22, 2024
I went to A&E with severe pneumonia and stayed on the trolley for 16 hours at A&E until they sorted a bed for me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear you had such a long wait for a bed in the Emergency Department.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

State of the art facilities

July 22, 2024
Excellent hospital with state of the art facilities.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear that you're so happy with the hospital and the facilities.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful staff

July 22, 2024
I had my phototherapy treatment at the QE. Very helpful staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with your phototherapy treatment and that the staff looking after you have been so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Friendly and professional staff

July 22, 2024
There's no parking but the staff are friendly and professional.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that there have been issues with car parking we are pleased to hear that the staff have been so friendly and professional.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

It's okay.

July 22, 2024
It's okay. I've been here a few times for various things. It is quite a distance away for me. I park at the top floor.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your treatment at the Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Impressive staff and hospital

July 22, 2024
It's my first time here and it is really good. 100 times better and cleaner. The eating facilities are very expensive. We didn't know when son had gone into surgery. We had to ask when he was going to be seen. It would be nice to be updated on when my son was going into surgery. Impressed with the staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are pleased to hear that you are happy with the care your son received we are sorry to hear that you found the eating facilities to be so expensive and there were some communicaton issues when he went into surgery.

If you would like to provide any more information or further feedback about you and your son's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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