Reviews (2208)

Excellent care and treatment received

December 18, 2023
I came to A&E with a chest infection and was admitted to a ward. I was an inpatient for 10 days. I received excellent care and treatment at both A&E and on the ward.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear about the excellent treatment and care you received both in the Emergcency Department and the inpatient ward you were on after your chest infection.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent treatment provided

December 18, 2023
This is my third visit to urology. The staff are amazing, very polite and helpful. Excellent treatment provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent treatment you've received from the urology department and that the staff are so polite and helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Helpful and supportive staff at foot clinic

December 18, 2023
The staff at the foot clinic are amazing. Very helpful and supportive. They book all the appointments and arrange for the medication that I need. They send regular reminders for the appointments.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you've been so happy with the staff, treatment communication you've received from the foot clinic.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They are helping me with partial dementia

December 18, 2023
I regularly attend the dementia clinic over here. The doctors said I have partial dementia and need urgent support and help. They are helping me out.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your treatment for partial dementia at Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that staff are helping you out.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Staff, facilities and food is good.

December 18, 2023
I was an inpatient at Cardiology for a few weeks. The staff, facilities and food provided is very good. The communication by the doctor is very good. They keep my GP and social care provided fully informed about my condition.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with the food, treatment and care provided during your inpatient stay - and that the communication from the doctor to your GP, carers and yourself has been so good too.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent follow up after the transplant.

December 18, 2023
I had my kidney transplant over here. They are the best. Excellent follow up treatment after the transplant.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're so happy with both your kidney transplant and the follow up you've been receiving.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good hospital

December 18, 2023
Good. I was late at dermatology as it was hard to get there. Easy enough to find my way around once I was here. I had an operation here and then this was a follow up. Everything has been fine.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with the treatment you've received from the dermataology department - both your operation and your follow-up.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very over run but consultant is good

December 18, 2023
The service is very over run. I do see them regularly but I don't see any change in the system as there isn't the money there to do so. The consultant is good and when I had my kidney transplant they were very good. They kept in contact with me and explained everything well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the consultant looking after you post kidney transplant is good and that the communication thus far has been excellent both in terms of staying in contact and explaining everything well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They have been helpful

December 18, 2023
I had a kidney transplant and I am here for a follow up. I was seen on time and they do medication reviews and see me regularly. They have been helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your regular kidney transplant follow-up has been going so well and that staff are so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

I don't like the QE as its too big.

December 14, 2023
I have injections for anaemia from the district nurses and they come out to my home to do that. I don't like the QE as people aren't helpful anymore. The hospital is too big. I was there during Christmas and they had the army nurses and they would treat you a bit rough. That was the female staff more than the males. The proper nurses aren't too bad.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear thatyou have had issues navigating the hospital and some of the treatment you received from some of our nursing staff.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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