Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1461 reviews
Reviews (1461)
Let me know everything’s okay
June 27, 2023
I go to make sure everything okay. My niece takes me and they let me know everything’s okay.
Easy to get around the hospital
June 23, 2023
Sent a letter and text message about appointment today. Easy to get around the hospital. Had an appointment on 18th April. Follow up appointment is today only after couple of months. NHS is getting better.
3 and half years to get appointment
June 23, 2023
Been referred from GP back in Stoke as I have a rare thyroid disorder. Takes about 3 and half years to get appointment today.
No compassion
June 23, 2023
Respiratory clinic - Pulmonary Fibrosis diagnosed recently with junior doctor. No compassion, information or support given about life long condition. There should be more empathy when telling people about their results, not keep going in and out of the room to speak to the senior doctor.
They should use clear signage
June 23, 2023
Dermatology. Staff has been wonderful. Reception directed me to wrong place but then I went to old building and waited for appointment and was told to go back to place I started out. Not user friendly, ended up late for the appointment. They should use clear signage for where to go in appointment link.
Took long time for cardiology referral
June 23, 2023
Took long time for cardiology referral. Been here previously 10 years ago. Information desk directed me.
Turned out to be bladder cancer stones
June 23, 2023
My daughter came twice with problem with hair and skin. They said it was menopause and then Thalassemia – because of her ethnicity but it turned out to be bladder cancer stones.
You better off not coming here
June 23, 2023
I had a stroke, I think if something is wrong with you, you better off not coming here. You come with one problem, they give 5 more. I was only fed breakfast, nothing else.
Easy to find a way around
June 23, 2023
Easy to find a way around. Staff are great. It’s just the waiting around for appointments that can take a while. Communication letters sent to say sorry we couldn’t reach you, you have missed your appointment. 3 or 4 letters about same appointments , duplicate appointments causes confusion as to which appointment it regards to.
Hospital take care of future appointments
June 23, 2023
Diabetic clinics. Hospital take care of future appointments.