Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1294 reviews
Reviews (1294)
5 hours wait to see the doctor
November 28, 2022
5 hours wait to see the doctor. Doctor in hospital is very good. very good service. The hospital is very clean. But you have to wait for 5 to 6 hours which is not good. I don’t want to go to doctors, I don’t use medicine or needles in my life. Don’t eat from restaurants. We eat natural and fresh food.
Staff were very helpful
November 25, 2022
Had 10 radiotherapy sessions over there, traffic is horrendous. Staff were very helpful and explained everything, had a wheelchair between the two hospitals but all was okay. No taxi’s at QE, I’ve been standing there waiting for a taxi to come.
They are okay
November 25, 2022
They are okay. I know they are busy. Had my cataracts done, I didn’t know until the doctors told me. I had both eyes done. Only half an hour but they were good. Bit strange because you are awake looking up. They are so clever.
They send out results by letter
November 25, 2022
I don’t mind going there for some sort of appointment. They send out results by letter to me and surgery. Having the results means I can change and make my cholesterol lower.
It was good
November 23, 2022
It was good. Used both A&E and been for appointments. It was fine every time I’ve been.
Rheumatology looked after me very well
November 23, 2022
They’ve looked after me very well for 7 years. During lockdown they had a support line and you can always email them and leave a message.
Excellent
November 21, 2022
Very excellent, always excellent. The whole system works perfectly well. Haven't been much because of covid. But it had always been good.
Fantatsic staff, long wait for appointments
November 18, 2022
They're such a big hospital and they try their best, but it can be slow and take longer to get appointments. The nurses and the doctors are fantastic, but the NHS is so underfunded.
Very good
November 14, 2022
Very good hospital and treatment.
An absolute disgrace!
October 26, 2022
Attended the A&E, sat in triage & staff member shouting out to patients checking their personal data. I now know very personal, restricted information of some patients, ie DOB, address, full name, previous address, current address, mobile number. This is a very serious breach of data protection legislation.
Another member of staff in dark green wore his long hair down, as he walked around his hair was falling forward & he kept tossing his head back to move his hair off his face. He went into the triage area, threw his head forward and down, ruffled his hair with his fingers as if to volumise his hair, then threw his hair back. He then entered the triage office & could be clearly seen through the windows throwing his head forward again, ruffling his hair, then grabbing it into a high pony tail and securing with a hair band.
After triage i was taken to a cubicle to have bloods taken. The bed was filthy, it had some body fluid on the mattress, I had to ask the nurse to clean it, the roll of tissue had not been replaced & had to ask for a clean piece to be put on the bed.
Moved to another area where the member of staff described above with the hair, suddenly appeared with a witches hat on!
The QE still bans visitors, visitors act as advocates for patients, and judging by the behaviour of staff in triage it is vital that visitors be allowed. I can see absolutely no reason why visitors are still banned, apart from to allow the hospital to get away with bad practice, to breach legislation and act in an inappropriate manner.
Another member of staff in dark green wore his long hair down, as he walked around his hair was falling forward & he kept tossing his head back to move his hair off his face. He went into the triage area, threw his head forward and down, ruffled his hair with his fingers as if to volumise his hair, then threw his hair back. He then entered the triage office & could be clearly seen through the windows throwing his head forward again, ruffling his hair, then grabbing it into a high pony tail and securing with a hair band.
After triage i was taken to a cubicle to have bloods taken. The bed was filthy, it had some body fluid on the mattress, I had to ask the nurse to clean it, the roll of tissue had not been replaced & had to ask for a clean piece to be put on the bed.
Moved to another area where the member of staff described above with the hair, suddenly appeared with a witches hat on!
The QE still bans visitors, visitors act as advocates for patients, and judging by the behaviour of staff in triage it is vital that visitors be allowed. I can see absolutely no reason why visitors are still banned, apart from to allow the hospital to get away with bad practice, to breach legislation and act in an inappropriate manner.
