Queen Elizabeth Hospital Birmingham

I was sitting in the A&E area in a cubicle, two people made conversation with me and told me they been waiting for ages and had enough. I don't know why but there was no staff in sight. Staff vanished for 10-15 min. Then the staff come running in and say to me where are the patients? Um like I'm just a patient. They called the police.
Clearly not watching the patients.
Not safeguarding them.

I wrote my review expressing these concerns and it's vanished from QE reviews.

I raised this issue " patient safety" with safeguarding with the QE, and care commission.

Had terrible care myself there.
Been left on my own when highly suicidal on many occasions.

Had the most serious suicide attempt, received great medical care there for two days yet the Mental liaison team told the reception team I could self discharge WITHOUT talking to them. The nurse questioned them/wasn't happy with this decision. I waited for them for 14 hrs to find a nurse who I witnessed before who had laughed at a suicidal patient once. When I saw that male nurse I was like I want to go home, didn't sign a consent form, no procedures followed. Affects me to this very day. As it's led me to believe no support will occur.
Since no one spoke to me from the mental health team...
No one knew what my mental health state was, I could of hurt self after that discharge.

The complaints team do not bother to respond your concerns, complaints. Have one pending since February 2025.

There's no emotional support and sadly the burden falls upon the hardworking care staff at QE. They're always trying their best. Thank you to them.

Wonderful, so organised, lovely people from doctors to radiotherapy nurses. They took excellent care of me.

I had spinal surgery at the Queen Elizabeth Hospital. My consultant was very good and explained everything to me, all my questions were answered and I felt reassured and safe in their care. Following my surgery I spent a week in hospital recovering, the physiotherapy team were very good visiting me daily and helping me get back on my feet. The nurses on the ward were wonderful they took really good care of me.

Having attended SAU, I am aware of wait times being over 4 hours however is sometimes taking up to 8 hours before a Dr has reviewed you. I have seen patients requesting pain relief and being declined this or just ignored several times to the point of relatives having to chase pain relief. Really shocked at the level of care, appears to be poorly managed and as a result patient care is impacted.

I had a sigmoidoscopy today at the QE Endoscopy suite and the nurse who first greeted me and supported me before the procedure was very helpful and understood my communication needs and diabetes. The doctor had a relaxed approach and helped me to feel at ease.

I was sent to A&E and they did a fantastic job. It was the right things to do and the help was fantastic and so were the staff.

I went to A&E a couple of weeks ago as I had a clot and lump. They said it could be cancerous so they didn't wait. I had chest pains and they saw me straight away. They did tests and put me on blood thinners and have arranged a follow up appointment for next week.

I have lymphoma and go for scans and they treat me well for this. The car park is so expensive so my husband drops me off and picks me up. I can't fault the care here.

I was sent to A&E at the QE by my GP who suspected that I may have a blood clot. My experience at the QE was poor. I waited over 10 hours to be seen. When I was eventually examined they took bloods, I have never received the results. The doctor said I did not have a blood clot and I was sent home. There was no follow up at all.

My fathers appointment for a bone marrow biopsy was at 11 but he wasn't seen until 1:30pm. There were a shortage of doctors and that impacts on the patients and their families supporting them. When we did see them they were fantastic. They made him feel at ease, answered all questions and communicated well. Everyone was fantastic, cannot fault them.