Queen Elizabeth Hospital Birmingham

No empathy or compassion to patients, brain injured patient needed continued support with daily care, feeding and drinking, no support here whatsoever, shameful, ward 518, lack of communication and information concerning this patient, who is my brother.

When I was discharged I had to wait a while for my medication at the pharmacy. They were good in there and gave me a buzzer for when it was ready.

I came to A&E with sepsis as they couldn't send an ambulance. They thought I was over exaggerating chest pain. I waited for 1 and a half hours before I was looked at and then they realised I was serious and got me transferred to a ward as I had sepsis.

Good at the appointment, they understood what was happening. They gave me a letter after I told them what had happened at A&E and I was turned away so they know to take me seriously next time we have to go.

Outpatients are good. Had blood tests and to see if I can get more answers. There is a 4 months wait for a referral. That could be quicker. The staff were lovely and felt like they had time for me.

I really feel for them at A&E. They do the best they can. Lovely doctor, so patient and caring. I went in at 3.30pm and left at about 9pm. They really did do their best and the service is so overstretched. They were absolutely fabulous.

I attended A&E at the Queen Elizabeth Hospital and it was really busy. There must have been 250 people waiting. I waited for four and a half hours before receiving treatment. The staff were brilliant and I was seen by countless doctors and nurses who suspected that I'd had a stroke. I was kept in overnight and checked on every couple of hours. Numerous tests and scans were carried out. They changed my medication and dispensed new ones. I was discharged with extensive discharge notes. I was very satisfied with the care and treatment I received.

I have a rare muscle condition and I have not seen my consultant for over 5 years. I have chased this up directly with them myself without success and my GP has also chased them too. Very disappointing and frustrating.

I have a rare muscle condition and I have not seen my consultant face to face since before the covid 19 pandemic (5 years ago). It is very concerning as the GP cannot help me and I am concerned about my condition and wellbeing. I am very disappointed with the service.

The nurses are mostly wonderful nurses, doctors and general staff. The problems are due to poor management of services not due to the front line workers.