Queen Elizabeth Hospital Birmingham

The hospital called and said they were ready for him to come so we didn't have to wait. He stayed a few nights and they did a whole check on him before he was discharged. The care and support was there, I can't fault them.

The pharmacy are very quick to dispense medication. They're brilliant.

The HIV department are amazing. Anytime I contact them it's very good.

Quite upset as I have just had an MRI scan. I was clearly anxious but was rushed through the whole process. At no point did anyone address me by my name or ask me if I was ok during or after the scan. When I sat up I was a bit dizzy but felt rushed to get up and leave. No one mentioned that the scan was all ok and how soon would I have the results.

During a follow up I was well cared for.

I had no problems with my bone scan. They said I would get the results within 4-6 weeks which is fine for me.

My Mom was admitted under a different name due to someone having the same Christian name and date of birth but not the same address. Not sure how that happened.

Struggled in that hospital. I couldn't stay with Mom or go on the wards with her. I had to go to time slots after the ward rounds.

My last visit was only 15 minutes but I was kept waiting so my parking went over the hour and got charged £6. That's terrible.

The pharmacy makes medication pick up easy, they're great. Fast and don't leave people waiting.