Reviews (1840)

Looked after well

Physiotherapy
February 19, 2025
Physiotherapy was a bit of a trek to get to but they looked after me really well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Excellent at A&E

A&E
February 19, 2025
A&E were excellent at treating an 80 year old last week.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Kind and helpful staff

February 19, 2025
I went to A&E for a colonoscopy twice. The staff were very kind and helpful. I was seen with dignity and respect.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Helpful and supportive

February 19, 2025
I had my MRI scan at the QE. The staff explained everything very well and were very helpful and supportive.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues during your MRI scan.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

They helped me at A&E

A&E
February 19, 2025
They said I had chronic stress and elevated blood pressure. The nurse said I needed to start thinking about myself. They did a diabetes check.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Accident and Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

5 days to remove my gallbladder

Accident and emergency services
February 19, 2025
Took them 5 days to remove my gallbladder. I went to A&E in November 2024 and was put on a drip. There was no space in A&E so they hooked a drip off a curtain pole. No resources and then I was put on a ward after 2 days. The ward was 622 and the staff depending who it is, all behave differently. After 4 days they agreed to remove the gallbladder as my infection markers were through the roof. I had to fight and push to get the operation.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the successful operation that our wonderful colleagues performed during your stay with us.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Cared for me really well

February 18, 2025
I was on ward 2 on the second floor and the care was brilliant. I was here for 6 weeks and they cared for me really well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues while you recovered.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Couldn't have better care

Other
February 18, 2025
I was on the military ward for 3 months, it was an experience. The care was brilliant, the food wasn't the best but I couldn't ask for any better from the ward staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues based in the Military Ward for 3 months.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Problems start on the wards

A&E
February 18, 2025
A&E is fine. The paramedics are fine. It's when you get onto the ward the problems start.
Anonymous

Bad communication and bad food

February 18, 2025
Bad communication, bad patient care, terrible food.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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