Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 341 reviews
Reviews (341)
Things were ok
A&E
November 28, 2021
Things were ok over there but they need more staff.
Ms department no complaints
Multiple Sclerosis Department
November 16, 2021
I’m under the MS department and can’t fault the MS nurses at all, always there to answer questions and worries, even due to the amount of patients you may have to wait a day or 2.
Poor support
November 11, 2021
My mother was admitted due to poor mental health and alcohol intoxication. My mother heard the nurse say that they her department was not for people like her ( being intoxicated) and to go home and drink her normal amount of alcohol. I spoke with the discharge nurse and asked her what amount would that be as she is not an alcoholic and was binge drinking due to her mental health she didn’t have a satisfactory answer and dismissed me and just asked to pick her up and she was being discharged now. So my mum took her advice, reduced her alcohol intake and contacted mental health services which the discharge nurse and I both knew would be stretched and would not be able to help immediately. It took them three weeks before they could come and see my mom. She died from alcoholic ketoacidosis 12 days after being discharged and several days before any mental health recovery team made contact. No info was given about AKA.
Professional and Caring
Accident and emergency services
October 14, 2021
After arriving at the QE in the ambulance after not knowing what happened I was taken immediately to A&E and connected to various monitoring equipment and visited by numerous Dr's and Nurses. I was kept in a few days in the ward after getting taken up after around 7 hours. I was kept informed as to what was happening by Nurses who were extremely busy but had to focus 90% of their time on just 10% of patients. Long waits for these patients to be taken back to Care homes meant the Nurses were turned into care home assistants.
I did not have a consultant
October 7, 2021
Until mid September 2021 I only received telephone consultations from my rheumatology consultant during all of Covid. My consultant left in April 2021 & until mid September I did not have a consultant.
Awful
September 30, 2021
Awful, Doctors did not understand the needs of the patients with learning disabilities and did not listen to the carer.
The team is excellent and friendly
September 30, 2021
Cancer treatment - The team is excellent and friendly, Always there for you. Prices of car park need looking at.
Very poor
September 24, 2021
Very poor, suffered unprovoked DVT x 2 have not had a face to face review or med change/review since diagnosed at the hospital over a year ago.
Terrible
September 14, 2021
Terrible, not only do they seem to take drunken people more seriously then everyone else they don't give you the correct results to scans potentially leaving your body to go paralysed, they do what the doctors do pump your body full of strong pain killers then don't investigate.
Very long waiting times
Cancer services
September 3, 2021
Very long waiting times for cancer treatment. Poor communication leading to more stress and anxiety.
