Reviews (1854)

Very good

Ophthalmology
March 11, 2025
Very good and helpful staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

No complaints with them

March 11, 2025
I have a condition that affects my nerves and balance. The QE care for that and I have no complaints with them.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Really good

March 11, 2025
Really good and the doctor was good too.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

They have been really good

Imaging
March 11, 2025
I had latent TB and they explained everything very well to me. They did x-rays and explained what they had found when I was there and what was going to happen next. They have been really good. The even arranged blood tests.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Very good

Respiratory Care
March 11, 2025
My GP in Sandwell referred me to the QE for respiratory. I went last month and have been going regularly since October. It's a very good service. They let you google the names of medication before they prescribe it and let you make a choice, they're very good. Good staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

X-rays confirmed a broken shoulder

Imaging
March 11, 2025
I was eventually referred on for x-rays by my GP. X-ray confirmed that the shoulder was broken and that I would need injections on it. They did and sent my results of the x-ray to the GP.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Long waiting times at A&E

A&E
March 11, 2025
I went to A&E with a recurring problem. I arrived at 1PM, triaged but not seen or given a red band until 9PM. It was 11:30PM when I got home. At 4PM they gave me Oramorph and when I saw the nurse upstairs the pain came back and I had to be given painkillers which the doctor wouldn't give me. They told me to come back if it happens again and now I'm on a waiting list for an operation.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Nice staff at diabetes clinic

Outpatients
March 11, 2025
Everything is good at diabetes clinic. We can do checks at home and has checks at GP too. The staff here are nice and helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Received very good care

A&E
March 11, 2025
My husband was taken by ambulance to this A&E as his blood pressure and blood sugars were too high, he was very unwell. They treated him well and got him stable. He received very good care.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at QE.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Uncomfortable wait, but not unexpected.

A&E
March 4, 2025
Decided I needed to get treatment a.s.a.p, and no UTCs had appointments. Logging in involved standing up at the screen, and took far too long, with many repeat questions. Waited 7 hours in total. The place was full and noisy, and people were appearing from 3 different directions to call patients. No complaints whatsoever about the staff. I know they do the best they can, but there are simply not enough of them. Having to wait through the night is of course not acceptable, and is bound to make anyone feel worse. I know, however, that it is government policies which have caused this crisis.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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