Queen Elizabeth Hospital Birmingham

I'm under a number of departments, cardiology, rheumatology, gastrointestinal. Generally happy with the service as I'm seen quite quickly. All staff have been nice a majority of the time except one time this year when I found a porter inpatient and rude.

I had a procedure at cardiology. I found the service brilliant. They gave me choices and explained everything in detail. They made me feel comfortable and respected me through out the procedure. I kept my hijab on and the procedure was from the groin and was covered.

The doctor referred me for a bowel scan. Due to the readings from my bloods they referred me here and it didn't take long for the appointment to come through. I've had no problems here and previously had two operations here. I was cared for, communication was good and staff empathetic. I was seen very quickly and didn't have to wait long at the appointment to go in. I have had positive experiences each time I attend.

My partner was referred to QE hospital due to a lump in his lungs that they think is cancerous and will need an operation. It didn't take long for the appointment, matter of days in fact. It's very big here but we found the place okay and the staff were very nice and helpful. It was nice getting a coffee here too.

I saw them quickly and had a liver scan. Communicated with me effectively. Time keeping is poor and nobody knows when they're going to get seen. It can take hours of waiting sometimes.

I've been a patient a few times in this hospital. The service is quite good. They treated me well and upheld my dignity and respect. I don't have to wait long to be seen either.

The first appointment was fine, but I was scanned at three different hospital in one week and felt pushed from pillar to post. Appointments have also been regularly cancelled here in July due to strikes. I'm waiting for a date for an op but no communication as to when. I feel demoralised as this has been ongoing for months.

I loved ENT. It's great and I haven't waited too long. I had lumps in back of my throat and they have been good at keeping up with check ups.

I was referred from the GP to the liver department. It took over 3 months to get the appointment as it wasn't urgent. I had to wait over an hour at the appointment to be seen. I wasn't told beforehand I would need a blood test either which was annoying.

When I was discharged I had to wait a while for my medication at the pharmacy. They were good in there and gave me a buzzer for when it was ready.