Queen Elizabeth Hospital Birmingham

I waited 2 years for our appointment at the falls clinic to be told they will change the medication and you will be fine. My GP should have told me this.

It took 3 years to diagnose dementia.

The asthma nurse was really good with helping me and giving me reminders of appointments. She makes sure my notes are up to date. I can call her if I need to and she provided me with an asthma rescue pack.

I ended up staying in for 3 days. It was okay. They treated and cared for me well. They said they couldn't sort an advocate for me though.

They told me at A&E to use the computers to book in. The receptionists said how do you know how to spell, her attitude was really bad. I was having a severe asthma attack and they didn't give me any oxygen and I was there until late in the evening. I waited a long time. There wasn't enough oxygen so I had to share with another person. I ended up on a chair as there were no beds.

The lung specialist found a lump and suggested they wouldn't operate because of her memory issues. They said they would write to the memory clinic to get an update on her before sending her to radiotherapy. There is good communication between the teams.

Radiotherapy is excellent. They have been superb. They talk to you like your a human being. They care. It's nice to know someone cares.

I had a maxfax consultant appointment who then referred me to the dental hospital. The treatment explanation was excellent.

My partner is in hospital and two physios who are not trained well decided to sit him out of bed. He had a stroke on the right side and can not stand for long. They used sara stedy and messed about too long and his legs went from under him he ended up all squashed up on the bottom of sara stedy, it took 5 people to decide how to get him up finally they got him on floor and hoisted him to the bed he is now covered in cuts, bruises and plasters. Not happy with them as they didn't informed me.

It was so traumatic and they said it would be a few weeks for the results to come through. It was such a traumatic experience. The staff were great but if you have never been through it before it is quite scary.