Queen Elizabeth Hospital Birmingham

I tend to see the renal department at the QE. They have kept up with my care. They are easy to call and speak to the renal nurse. They always pick up.

The treatment was okay at A&E. I had a long wait. I got attacked and had to have metal attached to my elbow. The care was good here.

QE is hard to get to for me. I have to take a taxi there and it is three times the price as it is always in school hours so more traffic.

All medical staff should have a basic understanding of how to treat dementia patients. Basic training should be made compulsory for all staff. Several times when my mom's had to go in staff have shouted at her or talked really loudly. I have had to say she is not deaf.

The hospital called and said they were ready for him to come so we didn't have to wait. He stayed a few nights and they did a whole check on him before he was discharged. The care and support was there, I can't fault them.

The pharmacy are very quick to dispense medication. They're brilliant.

The HIV department are amazing. Anytime I contact them it's very good.

Quite upset as I have just had an MRI scan. I was clearly anxious but was rushed through the whole process. At no point did anyone address me by my name or ask me if I was ok during or after the scan. When I sat up I was a bit dizzy but felt rushed to get up and leave. No one mentioned that the scan was all ok and how soon would I have the results.

During a follow up I was well cared for.

I had no problems with my bone scan. They said I would get the results within 4-6 weeks which is fine for me.