Queen Elizabeth Hospital Birmingham

I waited 1.5 hours for the consultant. They did some tests which was okay and was advised of the procedure but then told I would be referred for a different procedure instead due to complications.

Waited in A&E for 10 hours and then given the correct painkillers after previously being given the wrong ones. They were more helpful the second time round.

The mental health team gave us leaflets. There wasn't much help or support given. Didn't take all of his needs into account. It was a waste of time.

I went to A&E and it was chaos in there. I asked the nurse for somewhere quieter for my autistic son and they said I couldn't jump the queue. We left the hospital and returned at 11pm. We were then taken to a quieter pod and then treated. Finally at 2:30am after he was stitched up and then later discharged at 10am after seeing the mental health team.

Absolute disgrace of a department.
There are not enough words to express how badly we were treated yesterday by a doctor. Having arrived with severe sudden upper abdominal pain to the point I could not sit to be told by her after waiting four hours that we shouldn’t have attended A&E, completely dismissed by her, bloods were normal so she did not even bother to examine me. Then tells me to go private. I doubt she would treat her own family like this and I will be making a formal complaint. Meanwhile they welcome the local down and outs and various others to the department with open arms. Doctors are supposed to look after you not talk down to you and dismiss you, disgraceful.

Spent a few days there after a stroke. The care was very good, the staff were great but they transferred me elsewhere for rehab.

The early discharge team carers came out everyday until I was discharged from them.

The treatment in A&E was terrific when I had a stroke. I was taken care of very well. They made sure I got all the scans.

They were good when I was there. Treatment for my stroke was excellent then they transferred me to early discharge team to carry on the care at home.

So friendly and welcoming amazing place and people. So many different activities and things available. Great care.