Queen Elizabeth Hospital Birmingham

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Based on 2022 reviews
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NHS patients accepted

Reviews (2022)

Brilliant experience when having my procedure

Endoscopy
June 17, 2025
Was feeling very anxious regarding the procedure but the nurse and doctors were brilliant and put me at ease. Recovery was fantastic especially the nurse in the endoscopy recovery unit. She’s such a bubbly character and you need more staff like her
Naila

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Very good

Renal Services
June 17, 2025
My husband had a kidney transplant 3 years ago and they see him every 6 weeks. They're very good at sticking to the appointments.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Wont allow me to speak on his behalf

Respiratory Care
June 17, 2025
Respiratory also didn't allow me to speak on his behalf as his carer because of confidentiality. He told them he doesn't have capacity. We're still waiting for results.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact

Provider responded

Long and uncomfortable wait

A&E
June 17, 2025
A very long A&E wait. Uncomfortable in the waiting area.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact

Provider responded

Nothing to complain about

June 17, 2025
I go there every three months. There is nothing to complain about.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

I would like to express my gratitude

Ophthalmology
June 13, 2025
I would like to express my gratitude to the QE hospital and especially to my doctor for timely service, heartfelt and caring approach. In seemingly complicated situation with the surgery being the only option, this doctor had found another effective treatment to help me and bring joy back to my daily life. I am blessed to meet her and the amazing team! Many thanks.
Evita Veisa

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Caring, timely, knowledgeable

Inpatients
June 13, 2025
Went in to have a fistula.
The staff were knowledgeable, professional, polite, kind and very pleasant. Couldn’t wish for better treatment.
Amanda Jordan

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Such a long wait in pain

A&E
June 10, 2025
I went to A&E last week with diverticulitis. I was in severe pain and the doctor poked my stomach and did a scan. They couldn't find anything and was sent home with oramorph and a follow up. I was sent to SAU at 8pm and not seen until 3am. No good at all. So long to wait.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact

Provider responded

Seen fast in the end

A&E
June 10, 2025
The tablets I'm on cause chest pain and the junior doctors are useless at A&E that saw me. I required oxygen and was seen really fast in the end by the consultants.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact

Provider responded

Had to get a second opinion

Cancer services
June 10, 2025
I had a bad experience when a surgeon said they could not operate and referred for chemotherapy for bowel cancer. I had a second opinion in Southampton who said it was something that could be operated on. The QE badly run this field of treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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