Reviews (2022)

Appointments made in good time

Gastrointestinal and Liver services
May 27, 2025
Fine, seen every 6 months. Appointments are made in good time and the secretary is contactable. The IBD line is harder to get hold of and they don't take referrals over the phone so that's more email contact.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

This appointment ran on time

Endocrinology
May 27, 2025
It's my second appointment at endocrinology and this one run on time and was better than the first which didn't.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Great service at Ophthalmology

Ophthalmology
May 27, 2025
I had an appointment for 9:30am and it's now 10:30am and I'm out and all done. A great service today with no issues.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Really good on ward 626

Inpatients
May 27, 2025
I was on ward 626 and they were really good for the month I was in. I had pneumonia and a lung infection and they looked after me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Great staff, great care

Imaging
May 27, 2025
They were great too at PET scan. Kept calm by them and well informed. Great lovely staff and great care.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

The consultant is out of this world

Oncology
May 27, 2025
Out of this world the consultant needs a gold star. Called us on Friday and said after the PET that a PSA test was needed. I love him, he is so good, lovely, lovely, love him.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

So helpful and good

Outpatients
May 27, 2025
Went to have blood tests and the receptionist was so helpful and so good. Really went out of their way for us.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Excellent at Ophthalmology

Ophthalmology
May 27, 2025
Good and professional. Polite staff and they give you enough time to ask any questions. They have been excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Toilets are a discgrace

Outpatients
May 27, 2025
The toilets here are an absolute disgrace. My wife sees a dietician as she has a stoma and has dietary reviews.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropriate department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team


Provider responded

10/10

Endoscopy
May 27, 2025
I give endoscopy 10 out of 10. Really good, always friendly and informative.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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