Reviews (1298)

Seen within an hour.

A&E
June 4, 2024
Last week I went to A&E with chest pain. I was seen within an hour and referred to cardiology for further tests.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you were seen In the Emergency Department and referred on for further tests with Cardiology so quickly when you presented with chest pain.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Treated with dignity and respect

Endoscopy
June 4, 2024
I was treated with dignity and respect. Staff explained the procedure and answered all of my questions.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you were treated with dignity and respect - and that staff were so informative.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful pharmacy staff

Other
June 4, 2024
Staff at pharmacy are very helpful and try to arrange medication asap.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear how helpful the pharmacy staff were in arranging prompt receipt of your medication.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent facilities and staff.

June 4, 2024
Spotless and clean with excellent facilities and staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are so happy with the facilities and staff here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

On time and very helpful staff

Other
June 4, 2024
My MRI scan was done here. I was taken in on time and the staff were very helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear how helpful the staff were at your MRI scan and that you were taken in on time.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Amazing surgeon

Ophthalmology
June 4, 2024
Both of my cataracts were removed here. The surgeon was amazing, skilful and professional.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear how happy you are with the care you received during the removal of both of your cataracts and that the surgeon was so skillful and professional.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waiting times are long

June 4, 2024
The Plastic surgery team and consultant are excellent. The only issue is the waiting times for surgery. I have been on the waiting list for 2 years.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you have had such a long wait for surgery we are pleased to hear that you're so happy with the care you've received from the plastic surgery team - in particular the consultant.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good and referred on

Other
June 4, 2024
I was referred for knee problems. I've had some good meetings with the consultant, who after doing tests referred me to the Royal Orthopaedic.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with the way that your consultant has been managing your care after being referred to them with knee problems.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Fantastic hospital

June 4, 2024
I find it very good. I come for post surgery therapy. It's minimum waiting times, very good for patients. Fantastic.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with your post-surgery therapy, in particular the the short waiting times.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

I find it very good.

June 4, 2024
I find it very good to find an appointment. I don't have any problems at all there.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your experience has been a good one and that you haven't had any problems.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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