Queen Elizabeth Hospital Birmingham

I loved ENT. It's great and I haven't waited too long. I had lumps in back of my throat and they have been good at keeping up with check ups.

I was referred from the GP to the liver department. It took over 3 months to get the appointment as it wasn't urgent. I had to wait over an hour at the appointment to be seen. I wasn't told beforehand I would need a blood test either which was annoying.

When I was discharged I had to wait a while for my medication at the pharmacy. They were good in there and gave me a buzzer for when it was ready.

I came to A&E with sepsis as they couldn't send an ambulance. They thought I was over exaggerating chest pain. I waited for 1 and a half hours before I was looked at and then they realised I was serious and got me transferred to a ward as I had sepsis.

Good at the appointment, they understood what was happening. They gave me a letter after I told them what had happened at A&E and I was turned away so they know to take me seriously next time we have to go.

Outpatients are good. Had blood tests and to see if I can get more answers. There is a 4 months wait for a referral. That could be quicker. The staff were lovely and felt like they had time for me.

I really feel for them at A&E. They do the best they can. Lovely doctor, so patient and caring. I went in at 3.30pm and left at about 9pm. They really did do their best and the service is so overstretched. They were absolutely fabulous.

I attended A&E at the Queen Elizabeth Hospital and it was really busy. There must have been 250 people waiting. I waited for four and a half hours before receiving treatment. The staff were brilliant and I was seen by countless doctors and nurses who suspected that I'd had a stroke. I was kept in overnight and checked on every couple of hours. Numerous tests and scans were carried out. They changed my medication and dispensed new ones. I was discharged with extensive discharge notes. I was very satisfied with the care and treatment I received.

I have a rare muscle condition and I have not seen my consultant for over 5 years. I have chased this up directly with them myself without success and my GP has also chased them too. Very disappointing and frustrating.

I have a rare muscle condition and I have not seen my consultant face to face since before the covid 19 pandemic (5 years ago). It is very concerning as the GP cannot help me and I am concerned about my condition and wellbeing. I am very disappointed with the service.