Reviews (1638)

They're brilliant.

Respiratory Care
November 4, 2024
Excellent at respiratory medicine. I see them every 6 months. They're brilliant.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Respiratory department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Overall I love the QE

November 4, 2024
I attended the pacemaker clinic, they are very clever people. I had to have it adjusted and she listened to me carefully and actually resolved the problem and adjusted the setting properly. Very good department altogether. Overall I love the QE.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Pacemaker Clinic

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Sent me some exercise leaflets

November 4, 2024
They sent us leaflets on exercises to do but if in pain it's hard to do exercises. Not sure how long we to have to wait for the appointment to come through.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you are finding it difficult to complete the exercises given due to pain and are unclear how long it will be until your appointment.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes, Patient Experience Team


Provider responded

No updates

Chronic pain team
November 4, 2024
It has taken a year to get an appointment with pain management and I haven't had any update so far. I have to chase them all of the time.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you are having issues getting tan appointment and you have not received an update.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes, Patient Experience Team


Provider responded

No x-rays and didn't keep me in

A&E
November 4, 2024
They didn't do an x-ray after my RTA, they said it was muscular and they didn't keep me in. They just said it's a long wait and it's muscular.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so sorry to hear that and x-ray was not completed when attending our department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Referred me to the Royal

November 4, 2024
They have given me exercises and have referred me onto the Royal.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so glad to hear our colleagues gave you some exercises to complete and you have been referred for further treatment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Very good, very quick

Imaging
November 4, 2024
I had an x-ray on my chest that was good. I was in and out quickly. Someone is waiting for you at the room after being called in and explains the procedure well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so glad to hear you had a positive experience in our MRI department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Results back within 2 weeks

Imaging
October 30, 2024
I had an MRI scan and the staff gave me the results within 2 weeks. I have been put on a waiting list.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so glad to hear our colleagues in the MRI department informed you of the results from your scan in a timely manner.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Care was okay.

A&E
October 30, 2024
The care at minor injury was okay. It was a 2 hour wait. I didn't mind waiting and they looked after me none the less. They had other people more ill than I was so it was okay. I understand it takes a while.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are sorry to hear about your wait whilst attending the Minor Injury's Unit but we are so glad to hear our colleagues looked after you well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Very busy but help me

October 30, 2024
I have arthritis in my knees and I've had to go for regular check ups. They have been okay and the hospital is very busy but they explain everything and help to manage it.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so pleased to hear that our colleagues helping you manage your arthritis.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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