Reviews (1294)

Good hospital

May 28, 2024
I had treatment for nerve damage on my foot. They injected it and sent and electrical current to stimulate the nerves. A good service and hospital.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're happy with the treatment you received on the nerve damage on your foot.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They sorted dental treatment for me.

May 28, 2024
I went a couple of months ago for an appointment on my tongue, They said I had sharp teeth and sorted a dentist for me to stop the ulcers.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear you're happy with the care you received at your tongue appointment and that the team were able to sort out dental care for you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A&E was quick.

A&E
May 28, 2024
I had physiotherapy for a shoulder injury. It was really painful process. I was at A&E and they sent a referral which took 2 weeks. A&E was quick they treated me quickly and did an ECG too to rule out any heart problems.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you received in the Emergency Department and they treated you quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The staff are very helpful in A&E

A&E
May 28, 2024
Very busy and long waits but the staff are very helpful. I was provided with tea and water. After 4 hours I saw a doctor who was very kind.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you had a long wait in the Emergency Department we are pleased to hear that the staff were helpful and the doctor was very kind.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent hospital

Outpatients
May 28, 2024
Excellent hospital, great staff and super good systems and communication. Everything is signposted properly and there are lots of volunteers around to support the patients.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear about how positive your experience has been here - in particular the great staff, good systems, communication and signposting, and the presence of lots of volunteers.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good care.

A&E
May 28, 2024
My husband went there with chest pain and was seen within an hour. Very good care provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the very good care your husband has received and in partticular how quickly he was seen and treated.

If you would like to provide any more information or further feedback about your husband's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Always seen on time.

Liver and Hepato-Pancreato-Biliary (HPB) Unit
May 28, 2024
I have chronic liver issues and attend the clinic there regularly. The doctors and nurses are amazing. I am always seen on time and provided with great support and care.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that care and support provided to you by the doctors and nurses at your regular liver appointments has been so good. and that you are always seen on time.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

No proper provision

May 19, 2024
Father has bounced around from A&E, ward then home with no proper provision for him at home He therefore was back in the hospital in no time at all
In one 2 week period in May, he was admitted to the hospital 3 times as I am writing this he is still in hospital
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that there have been issues with your father's care and you feel he has been bounced around between locations.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A&E is busy and dirty

A&E
May 13, 2024
A&E is busy. Always long waiting times. They need more staff and the waiting area is dirty and smells.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you had a long wait in the Emergency Department and have some concerns about the cleanliness of the environment there.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Nice, helpful staff.

Other
May 13, 2024
I regularly attend the diabetic clinic and do all my check ups every 6 months. The staff are very helpful and nice.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are happy with your regular diabetic appointments and staff are so helpful and nice.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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