Reviews (2094)

Seen fast in the end

A&E
June 10, 2025
The tablets I'm on cause chest pain and the junior doctors are useless at A&E that saw me. I required oxygen and was seen really fast in the end by the consultants.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact


Provider responded

Had to get a second opinion

Cancer services
June 10, 2025
I had a bad experience when a surgeon said they could not operate and referred for chemotherapy for bowel cancer. I had a second opinion in Southampton who said it was something that could be operated on. The QE badly run this field of treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact


Provider responded

Very impressive

June 10, 2025
I have had a couple of experiences here. I fell over a paving stone and cut my hand running for a bus and they did a great job as you cannot see it now. I also had a good experience when I went about the narrowing of my heart valve and it was done quickly. It was very impressive. A marvellous job and felt fine ever since.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Very quick referral

Cancer services
June 3, 2025
A very quick referral. I saw consultant within a week and cancer treatment started very quickly. The consultant explained everything very well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Excellent care

Ophthalmology
June 3, 2025
I had both cataracts done here. The care was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatment from our wonderful colleagues.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Kind dermatology staff

Dermatology
June 3, 2025
Five star service at dermatology. Staff are very kind.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Hours waiting at A&E

A&E
June 3, 2025
I have had to wait for hours at A&E before any support has been provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Overcrowded A&E

A&E
June 3, 2025
A very overcrowded A&E. Very busy. It's not a place for the over 70's. I waited there for 5 hours.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Helpful consultant at rheumatology

Outpatients
June 3, 2025
A very helpful consultant and easy to contact.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback on the facilities that did not meet our normal standards. The matter will be addressed by the appropraite department to ensure it is dealt with immediately.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Excellent at urology

Outpatients
June 3, 2025
I have attended urology for ten years. Excellent treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your treatmentover the past ten years from our wonderful colleagues in Urology.
If you would like to provide any more information or further feedback about your experience, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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