Reviews (1638)

Good staff

Other
October 16, 2024
I had my MRI and all the other scans done here. The staff are good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for sharing your feedback about Queen Elizabeth Hospital, and sorry for the delay in replying. We’re glad to hear that you were happy with the treatment and care that was provided to you in the MRI department

If you’d like to share more about your experience, please visit our feedback page at https://www.uhb.nhs.uk/get-in-touch/feedback/.

Best wishes,
Patient Experience Team


Provider responded

A&E provided quick treatment

A&E
October 16, 2024
I went to A&E with a burnt hand and they provided quick care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for sharing your feedback about Queen Elizabeth Hospital, and sorry for the delay in replying. We’re glad to hear that you were happy with the treatment and care that was provided to you in A&E.

If you’d like to share more about your experience, please visit our feedback page at https://www.uhb.nhs.uk/get-in-touch/feedback/.

Best wishes,
Patient Experience Team


Provider responded

Excellent support provided

Audiology
October 16, 2024
Excellent support provided. They listened to me and corrected the fault with my ear piece.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for sharing your feedback about Queen Elizabeth Hospital, and sorry for the delay in replying. We’re glad to hear that you were happy with the treatment and care that was provided to you .

If you’d like to share more about your experience, please visit our feedback page at https://www.uhb.nhs.uk/get-in-touch/feedback/.

Best wishes,
Patient Experience Team


Provider responded

Lots of volunteers to help patients

October 14, 2024
Very well planned hospital with a lot of volunteers all over the hospital to help patients.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful volunteers.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Long waits and little support

A&E
October 14, 2024
Long waits and very little support provided to my brother. Not happy with the care provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that your brother received little support during his visit and the care provided fell short.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Provided with support straight away

A&E
October 14, 2024
I went to A&E with an asthma attack and was nebulised straight away.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Emergency Department

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Amazing consultant

Cancer services
October 14, 2024
My mother was treated there for breast cancer. She received excellent treatment, care and support. The consultant was amazing.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really glad to hear our colleagues in the Cancer department gave your mother excellent care and support throughout her treatment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Very helpful staff

Imaging
October 14, 2024
My mom had her MRI there. The staff were really helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really glad to hear our colleagues in the MRI department were really helpful when your mother attended her appointment

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

A nice doctor

Cardiology
October 14, 2024
It was alright. I go for my heart appointments. The doctor is very nice there.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really glad to hear the doctor was so nice.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Had to rebook

Imaging
October 14, 2024
I had an MRI appointment on a weekend. The MRI had broken when I got there and so they had to rebook the appointment which was annoying.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really sorry to hear the MRI machine was broken when you attended your appointment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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