Reviews (1638)

Excellent treatment

Dermatology
October 1, 2024
I was treated there for skin infection. The care and treatment was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear the care and treatment was excellent you received from our colleagues in Dermatology.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Really good

September 30, 2024
It's really good. They checked me. They were good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear you had a positive experience with us.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

It's the same service wherever I go.

September 30, 2024
It's the same service wherever I go.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Seen at A&E within an hour

A&E
September 30, 2024
I broke my finger whilst playing cricket. I was seen within an hour.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the timely care you received from our wonderful colleagues in the A&E department

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Immediately treated at A&E

A&E
September 30, 2024
I had a large nose bleed and was taken to A&E. They immediately provided excellent care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care and treatment you received from our wonderful colleagues in the A&E department

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Excellent care and treatment

Cardiology
September 30, 2024
My mom had her double heart bypass at the QE. She received excellent care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your mother received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Very good

September 30, 2024
The service is very good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Wonderful surgery

September 30, 2024
I had an operation last week. They helped me the surgery was wonderful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

'Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service and care you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

The care was excellent.

September 25, 2024
I went for an appointment as I had an operation on my foot. They care for me well. It's a good service, the care was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service and care you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Left for 14 hours, had 2 heart attacks.

A&E
September 24, 2024
I went with suspected heart attack , sent by GP. Have chronic heart disease. Kept waiting in A&E for over 14 hours, then they came rushing in with wheelchair and straight to resus. They said it was because of delays due to blood test results. I was told I had had 2 heart attacks .
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear about the wait and experience you had whilst attending the A&E department.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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