Reviews (1854)

Treatment was second to none.

February 19, 2024
My dad had his liver transplant at the QE and the treatment, support and aftercare which was received was second to none.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Quen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that the care and support your father has been receiving during his liver transplant treatment has been so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

GP listens to me.

February 19, 2024
I was seen within 30 minutes which is very good. I received excellent care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Quen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen and treated so quickly and received excellent care.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Marvellous here

February 13, 2024
Marvellous. I see 2 or 3 departments here. I have been to the breast clinic and they were marvellous. I have no complaints. Really good with follow up appointments too.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are happy with all the care you receive here - in particular from the breast clinic and that you're happy with the follow-up appointments too.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Couldn't have my op due to not testing eyes

February 13, 2024
I had my cataracts done here. They were okay. It was a bit of a mess going down to theatre. Being told that had not done a distance test and then they took me through the rain to another part of the hospital to be told the person was not there to do the test. I couldn't have the operation done that day because of it. I ended up going back a few weeks later.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you had issues on the original date of your cataract surgery that delayed it by several weeks.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or possible errors that we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

The stay was very good.

February 13, 2024
They have been good. They did my operation on my back. I stayed for a week. Staying there was good. They gave me my medication and they looked after me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with your stay and that you felt looked after.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waited 7 months for cancer surgery

February 13, 2024
My wife was on a waiting list for almost 7 months. She was diagnosed with gastric cancer. During that wait she lost 25kg in weight.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about your wife's treatment at Queen Elizabeth Hospital Birmingham – apologies for the delayed response.

We are keen to listen to your concerns in more detail and to try to help if she is still on a waiting list. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Staff were absolutely brilliant.

February 12, 2024
My mum was admitted to the Queen Elizabeth Hospital in Birmingham. The treatment she received was amazing. The staff were absolutely brilliant. Couldn't have done anything better.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear you're so happy with the treatment your mother received and staff looked after so well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Appointments on time and staff are great

February 12, 2024
It is okay for me and everything is convenient, the location and staff. Appointments are on time and the staff are great. I have chemo treatment here and today I am seeing the podiatrist. Everything is all under one roof which is great.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you're receiving at your chemotherapy and podiatry appointments, that you're seen on time, that staff are great, and the fact that everything is under one roof making things a lot easier.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Staff cared very well for me.

February 12, 2024
I had my cancer surgery done over there. The staff were very helpful. They cared for me very well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were so well cared for by staff at your cancer surgery and that they were so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Provide an excellent service

February 12, 2024
I go there regularly for diabetic check ups. The staff are very helpful and kind. They provide an excellent service.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you receive at the diabetic clinic and that staff are so helpful and kind.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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