Royal Orthopaedic Hospital

Been coming here since 1979. Had my left hip replaced in 2007. Been coming here for years and today went to x-ray where I was the only person there.

Can't fault them. I can't knock the NHS, we're so so lucky we've got somewhere like this to go to. They're fabulous all of them have both, both the nurses and doctors.

Had a hip resurfacing in August this year after waiting 6 years and that went really well. They get you up and moving, nice staff and I was out in 2 days. I'm here today to have both knee's injected with Cortisone and steroids.

Nice, clean, tidy and everyone is helpful, I come for moral support to my husband. He had his hip done. We've come to check on his hip, had an x-ray and bloods done to see if there are metal shavings in his blood. Parking has also been great.

They've been organised on this occasion. They lost me in the system for three years, so I had to go back to my GP for another referral and the hospital literally called me back within the hour and the apologised. It took a long while to be referred for an appointment. I saw my consultant who had to make a referral for an ultrasound which took a long time but my consultant is brilliant. I came for an appointment by taxi which cost's an arm and a leg and when I got here, they said I couldn't have the treatment because of being on antibiotics and that I had to reschedule, and they done that for today. I'm hoping my appointment will arrive in 3 months. 2 consultants here are brilliant and are on the phone if I need them.

Not easy to find or navigate around. I usually go to Heartlands or Solihull. Not sure if they can do anything as I think its age related.

Always excellent, information is good. Check in is good. Always on hand to help if you need it. I'm here for a post operative appointment and come every 3-5 years. I can't complain. Never had a problem, treated with the upmost courtesy. I see one of the team and not my consultant and they will take blood and I have an x-ray. They appointment 2 years in advance and they sent a reminder text and letter in November.

Find them really good. Always see them on time. Been coming here off and on for the past couple of years. Always on time, staff are always helpful and friendly. Can’t fault them.

The experience has been excellent so far.

The process is delayed and the appointment is slow. The staff were nice. The doctors are not doing what I asked them to do. I was in discomfort and doctors were not listening to me.