Royal Orthopaedic Hospital

This hospital many years ago was amazing.
I bought my Mom for her appointment and the staff were so rude, there is no care and compassion, you are a number and it's very much and 'in and out ' attitude now. My Mom needs surgery on her knee, the consultant said from when she was last seen (20 months ago & was meant to be reviewed within 6 months) her knee has deteriorated so badly the only option is surgery. When asked how long, he said you will be lucky if you seen in the next 18 months!!! They leave patient to suffer, don't follow them up in the timeframe they say they will in there letters, then with a very disgusting smirk on his face says at least 18 months, but offers private??? This hospital as I said has lost its way.
While we was in the waiting room too, 2 doctors were talking about another patient, we knew her name and hospital number and what was wrong with her, that is just disgusting, you really need to sort yourselves out

I have been coming here over 30 years for a reoccurring tumour. Initially it used to be very good but not as much now as it is much busier.

Good treatment received.

Excellent care was provided after hip surgery. I also had a knee replacement and received 5 star care. The countless scans and x-rays over here have been great as well as the staff. Always have a smiling face. Overall they get 5 stars for excellent care and treatment provided over the years.

The waiting time was long when in pain. I waited for a hip replacement surgery and didn't offer any injections.

Slow referrals and poor communication. I have not heard anything so far and I have been waiting 6 months for the referral appointment.

I have had many follow up appointments at hand clinic and the care and treatment is excellent. The staff are amazing.

Excellent care and treatment received at hip and knee clinic. The consultant makes things very easy and explains very well. I'm always seen on time.

I had two arthroscopic surgeries and ligaments repaired by wonderful surgeons. The staff are very polite and much more experienced than at the QE.

I have to wait 26 weeks to see a consultant here for a reoccurring issue. Then if they recommend surgery it will be a further 52 week wait.