Reviews (2317)

Really good

May 20, 2025
Always been fine. Usually really good. Communication is good and they have been swift with sorting any blips.
Anonymous

Communication is good

Orthopaedics
May 20, 2025
Been before to orthopaedics. Staff communication is all good. The waiting time was alright last time.
Anonymous

Long waits for the therapy

Therapy Services
May 20, 2025
I had shock therapy in my feet. The therapy itself was ouchy and very good but I'm worried as I have had to wait two years for the second course and it may not be as effective. I was told it would be a 6 week course but it was only 3 weeks.
Anonymous

Excellent treatment

General Surgery
May 13, 2025
My dad had his knee replacement surgery there. Excellent care and treatment provided.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your fathers experience at The Royal Orthopaedic Hospital NHS Foundation Trust for a knee replacement.
It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback,

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.
If you or your father would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

So so

Physiotherapy
May 7, 2025
They're so so for physio. They have misplaced things twice but I think they outsource so hopefully it will get better.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience with Physiotherapy at The Royal Orthopaedic Hospital NHS Foundation Trust.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust, if you would like us to look more closely at your concerns please contact the PALS department on 0121 685 4128

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Very very good

General Surgery
May 6, 2025
I had an operation on repairing my fingers after falling down the stairs. I was only there for a day and then I went home. It was very very good.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust for surgery on your fingers.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, and it good to hear your experience was so positive.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

Such a great help

General Surgery
April 30, 2025
I had an operation on a ripped tendon. I stayed in overnight and they were brilliant. Such a great help.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust for surgery on your tendon.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, and we are pleased you had such a positive experience.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Really helpful

Outpatients
April 30, 2025
Really helpful and listen to my concerns.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience in the Outpatients Department at The Royal Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, it would be greatly appreciated if you were able to complete a Friends and Family Test survey when you attend your next appointment.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

5 star care

Outpatients
April 29, 2025
I attend shoulder and hand clinics regularly and the staff are always helpful. The care is 5 star.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust, Hand and Shoulder Clinics.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, we are please that you have found the staff and care so positive.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

Excellent support

April 29, 2025
I had hip reconstruction surgery. The care and support was excellent.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust for your hip reconstruction surgery.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, we are glad that you had such a positive experience and wish you well with your recovery.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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