Reviews (2290)

Everybody looks after you

October 24, 2023
Everybody looks after you. The staff greet you very well and are helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Limited provision for taxi's

October 24, 2023
Limited provision for taxi's. I used the hospital phone to book a taxi but I was waiting for 1 hour for them to come. They should use better taxi providers.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave this review on Healthwatch. Unfortunately Taxi response times are out of our control. We are sorry if this had a negative impact on your experience with us.


Provider responded

Explained everything and engaged with us.

October 24, 2023
I was referred by my GP because they wanted to know that I am fit enough for the hip operation. The assessment was carried out by an excellent doctor. He explained everything and engaged very well with us.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Staff are kind and helpful.

October 24, 2023
It's very good. Everybody who has dealt with me has been very kind and helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

Reply from Royal Orthopaedic Hospital
We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

They won't do an operation.

October 23, 2023
The hospital does not want to operate on older people. I have red patches on my leg, but they didn't take it seriously. They won't do an operation on my hips, as they think on might die on the bed. They said I might get an infection, that is why they wont accept older people.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital and we are sorry that you have not had the positive experience we would like.
If you wish to raise this with us please contact the PALS team on 0121 685 4128 or by email on roh-tr.pals@nhs.net


Provider responded

Hard to park.

October 19, 2023
It is hard to get a parking space at this hospital.
Anonymous

Given the latest therapy and medication.

October 19, 2023
I was referred here for my arthritis treatment. I was provided the latest therapy and medication which improved my condition a lot.
Anonymous

Very good hospital with amazing staff

October 19, 2023
I went here for hip surgery and the staff are amazing. It's a very good hospital.
Anonymous

They are really good.

October 16, 2023
I go for injections on my knees. They are really good. It's helped but now I feel like it's worn off and the doctors used to send me there again. I did go a couple of weeks ago so I will wait.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

The operation went okay.

October 16, 2023
My mom had a knee operation. The op was fine, she had a bit of delirium. The leg didn't go as straight as it should have but operation went okay. It's didn't go too bad.
Anonymous

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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