Royal Orthopaedic Hospital

Not easy to get here, parking isn't good. Everyone's been lovely and the appointments are sent in a timely manner.

It's always been fine. The appointments were cancelled during covid but that was expected. They also communicate in advance about appointments.

I was meant to go to Solihull hospital on a referral, but they closed the department down and didn't communicate that. So I got in contact with the GP to see why it had taken 2 years and what was happening, and they referred me to the Queen Elizabeth Hospital. The Queen Elizabeth Hospital referred me to here because they were so busy. My first appointment was straight forward. I had scan's done privately previously, so things were pretty quick.

Very clean hospital. Far too many staff at clinics hanging about, not enough on wards can’t get help when ring call bell. 95% don’t speak good English. Hard to understand them, need rapid improvement or shall not be employed.

For insoles lovely. I like going to the hospital. Have to wait a long time to see a doctor, was quite a while actually. Doctors have been good and communicated well.

Woodlands Hydrotherapy Pool. I only went there few times but I enjoyed it. Need more access to transport.

Always fantastic here and I come fairly regularly. Everything is really good especially their system, I don't wait for very long. The parking is a bit of a nightmare.

Very good using the hospital - fantastic. I had a good operation, I had a little shoulder operation. I came in early in the morning and left at 5pm, it was really good.

It's far and awkward to get to and the parking is a pain. But the doctors are good.

Very good, they were fine. Communication was good. I had 2/3 letters at least before the operation and then they emailed me afterwards. The inpatient experiences was fine.