Royal Orthopaedic Hospital

From observations - the doctor and consultant was great and information was given across

From start to finish I have received brillian care from Helen and then to the nerve blocker injection and now to follow up appointment. I was given the time I needed and the advice and information I needed. Brilliant service

From the beginning I was treated in a very friendly and supportive manner. The physio helped me recover from my total hip replacement quickly and with confidence. The sports conditioning that followed was exceptional and I learned some new things. at each appointment. Good explanations and why he had suggested these. It has given me the confidence to return to tennis and also to go ahead with my objective to also play golf as I am about to retire and want to spend time with my friends. All round 10/10 and a credit to the NHS.

From the moment of landing to leaving the hospital all staff were friendly, respectful, kind, caring, attentive and willing to make my visit as comfy and easy as possible. Nothing comes to mind, staff are/were amazing. Maybe give them a pay rise :) !

From the time I walked in, I was welcomed with a smile which made me feel more relaxed as I was feeling slightly nervous. Thanks everyone :)

General good care.

Generally helpful and friendly who helped and encouraged when needed. More warm drinks, bed time drink would be great. Waiting times for nurses for going to the toilet/ filling jugs but understandable staff shortages in current situation.

Generally treated well.

Good care and service, felt relaxed with how I was seen.

Good encouragment, always willing to get things or do extra. Slight note that someone agreed to sort something for me, then I didn’t get done, such as taking the cannula out.