Small Heath Medical Practice
Feedback Rating
Based on 50 reviews
Reviews (50)
Not easy
May 7, 2025
It's not easy to get an appointment.
Lovely once you got in
May 6, 2025
It was lovely once you got to see someone. It was difficult to get an appointment and the receptionists would be so frustrated as they couldn't do much.
Good
May 6, 2025
It's good and the doctors are nice.
Good but long waits
April 29, 2025
Good but waiting for an appointment is long.
Absolutely brilliant service
March 10, 2025
They are one of the best surgeries I have been to. I have been visiting this practice since my younger days and they are absolutely brilliant, I have no complaints at all.
A good experience
January 29, 2025
A good experience. They did a check up which took a long time to get as I had to call about 50 times and then they made the appointment for a month later. I think that was because it was just a check up and not a medical need.
They referred me
January 15, 2025
Good. If you can't get an appointment they will tell you to call 111. The GP did refer me which was good.
Let down, wasted 2 years and left confused
December 3, 2024
I was a patient at the surgery, they kept changing doctors, wasn't listening to my issues, passing blame to other authorities. I was left feeling angry, confused and let down by a system that claims to help. This is not a good surgery.
Very helpful when I need them
December 3, 2024
They're very good. I can get appointments but I don't use them often because I don't need to. They are okay when I need them and very helpful.
Very caring GPs
December 2, 2024
I went for an urgent appointment a couple of times and the GPs were very helpful and caring.
