OHP - Small Heath Medical Practice

They're very good. I can get appointments but I don't use them often because I don't need to. They are okay when I need them and very helpful.

I went for an urgent appointment a couple of times and the GPs were very helpful and caring.

111 send me there sometimes for appointments when my GP won't see me. They are very helpful, more than my GP and you don't wait long. They give me medication. They are helpful and make me better.

The Pharmacy was not prepared for my appointment for Flu & Covid vaccinations. Floor was dirty. Room for vaccinations had open bags of prescription paperwork (data protection breach). Staff x 2 Pharmacists both very slow finding & entering information on the vaccine into computer. Seemed confused what to do. Did NOT have any stock of COVID vaccine as "supply issue". I was eventually given my Flu vaccination late.

This service is really good.

No appointments at all. I have not seen a GP in a year.

They're alright. It can be hard getting an appointment. It's got better now though.

Maternity wise, I haven't had any issues. I recently tried to get a GP appointment thinking I wouldn't get one, but to my surprise, they gave me one. Sometimes it can be a long time waiting when I have to take my son, which can be hard handling a kid. I believe for toddlers you should not have to wait long.

Very good GP. They have helped my brother who has special needs. I will give them 5 stars.

Since covid I have only seen the practice nurse. Getting appointments is very time consuming. It's easier to go to A&E.