Small Heath Medical Practice
Feedback Rating
Based on 37 reviews
Reviews (37)
Everything is bad here.
October 30, 2023
Bad service and waiting times. Everything is bad.
Very good and kind staff.
October 12, 2023
They're good. I can get appointments with them and they are helpful. The staff are kind and very good.
Good service
October 11, 2023
They're good. Can get an appointment on time. Good service. I don't have any issues with them.
Good and respectful service.
October 9, 2023
They give a good service and respect the patients. Reception team is excellent.
Very good if they answer the phone.
October 2, 2023
Very good if you are able to get them on the phone, which may take ages.
Lucky if you get an appointment.
September 25, 2023
Lucky if you can get an appointment. You can go online, call them and you don't get one. They either give you a date for a future appointment or you ask for an emergency. But it was easier to get an appointment during lockdown. Had to wait 1.5 hours for an appointment and the surgery is empty.
Rushed appointments
September 12, 2023
Doctors and nurses are great. Receptionists on their mobiles. Receptionist on phone was rude had nose in the air and signalled to me to go away. I Sat and waited half hour went pass my appointment. Receptionists said should have checked machine which wasn't working anyway, hence resulting In rushed appointment.
Hard to get appointments
September 12, 2023
No baby services, no walk in services to get baby weighed. Hard to get appointment have to give information to receptionist who then decides whether you get appointment. Expect you to keep children off school in case they need to see them this is not always possible.
Have to wait
July 24, 2023
Disgusting had allergic reaction to penicillin, told it was heat rash. Never get appointment not even for diabetic check-up. Have to wait.
Helpful, no long waits
June 9, 2023
There's no long waits. I've been waiting long for a referral but I am going to speak with them to see if there is help in the mean time. But they are good and helpful.
