Small Heath Medical Practice
Feedback Rating
Based on 38 reviews
Reviews (38)
Helpful, no long waits
June 9, 2023
There's no long waits. I've been waiting long for a referral but I am going to speak with them to see if there is help in the mean time. But they are good and helpful.
No issues
May 30, 2023
No issues, they contact my dad for appointments, then they call me in.
Good but not for me
May 26, 2023
They have sent me over to a service in Small Heath which is 4 buses away and it's not very helpful with my problems. They are good but not for me.
Not a good experience
May 12, 2023
How could doctor tell a person with mental health issues that they got some sort of disease.. not looking at my file oh wow wanted to take my skin of when I got back.. how doctors can do that.. seriously not good... told by 3 different doctors 3 different issue's I might have...given 3 different creams none of which worked crack is I speak to a doctor why don't they hear whats coming out my mouth... only look an say it could be this could be that na got to be this.. are they seriously for real..
They say have no appointments
March 28, 2023
Each time we call they say have no appointments and to go to urgent care or 111. But my son is diabetic he had a temperature and ketones were 0.6, they still wouldn’t see him. I was ill at the time too but the service is not good. They send you everywhere and you cannot access them, what is the point.
If I could give no stars I would
February 11, 2023
The Doctor was rude and unprofessional and passive aggressive for no reason and couldn’t even complete a simple form I will be changeing surgery since previous dr has gone the surgery has gone down hill and I will be taking this further legal
Doctor is amazing
December 28, 2022
They referred my son to the Paediatrician. I can get through to them. New doctor is amazing. She got us in touch with Paediatrician and they got in contact. NHS hospitals have passed me from pillar to post. With my doctor I can get appointments.
No appointments for 6 weeks
November 8, 2022
I called the doctors for an appointment for my back ache as I was in a lot of pain, I called to get an appointment and I could not get through on the phone, so I walked down to the surgery, and they said there were no appointments for 6 weeks even though I begged them. I then ended up going to the hospital as I was in that much pain.
They don’t take me seriously
March 24, 2022
Always trouble in sending my prescription to pharmacy. When you speak them they don’t take me seriously which cause depression and anxiety.
Very helpful
September 14, 2021
I've always found the receptionists and drs very helpful, and nice. The one complaint I did have, it was dealt with immediately by the practice manager.