Small Heath Medical Practice

They are one of the best surgeries I have been to. I have been visiting this practice since my younger days and they are absolutely brilliant, I have no complaints at all.

A good experience. They did a check up which took a long time to get as I had to call about 50 times and then they made the appointment for a month later. I think that was because it was just a check up and not a medical need.

Good. If you can't get an appointment they will tell you to call 111. The GP did refer me which was good.

I was a patient at the surgery, they kept changing doctors, wasn't listening to my issues, passing blame to other authorities. I was left feeling angry, confused and let down by a system that claims to help. This is not a good surgery.

They're very good. I can get appointments but I don't use them often because I don't need to. They are okay when I need them and very helpful.

I went for an urgent appointment a couple of times and the GPs were very helpful and caring.

111 send me there sometimes for appointments when my GP won't see me. They are very helpful, more than my GP and you don't wait long. They give me medication. They are helpful and make me better.

The Pharmacy was not prepared for my appointment for Flu & Covid vaccinations. Floor was dirty. Room for vaccinations had open bags of prescription paperwork (data protection breach). Staff x 2 Pharmacists both very slow finding & entering information on the vaccine into computer. Seemed confused what to do. Did NOT have any stock of COVID vaccine as "supply issue". I was eventually given my Flu vaccination late.

This service is really good.

No appointments at all. I have not seen a GP in a year.