Small Heath Medical Practice

No appointments at all. I have not seen a GP in a year.

They're alright. It can be hard getting an appointment. It's got better now though.

Maternity wise, I haven't had any issues. I recently tried to get a GP appointment thinking I wouldn't get one, but to my surprise, they gave me one. Sometimes it can be a long time waiting when I have to take my son, which can be hard handling a kid. I believe for toddlers you should not have to wait long.

Very good GP. They have helped my brother who has special needs. I will give them 5 stars.

Since covid I have only seen the practice nurse. Getting appointments is very time consuming. It's easier to go to A&E.

I won't say it's bad but the appointments take so long before I get to see a GP. A month waiting sometimes and I was given the same medication for the condition that I have. I complained so many times before I got it changed. I just wonder why I had to wait and to complain so much for a medication that was not working before I got a response eventually.

Excellent GP. He picked up my condition and diagnosed me at the right time for skin cancer and referred me onto the QE for further tests.

I am quite happy with the service provided. Reception staff are quite helpful.

Terrible. They dismiss everything you say. They prescribe antibiotics without assessing you. They don't want to give you an appointment in person it is always over the phone. That wasn't working for me. I am glad to have left them.

Sometimes I feel that they are good. Sometimes reception staff can be rude. They are good at getting you an appointment and at another surgery if you need it.