Soho Road Health Centre - Dr Bathla & Partners

Doctors are no good. I can't see them.

They have deliberately tried to sabotage my health plan, the doctors a bully the receptionist are completely incompetent and the practice manager is a incompetent idiot that enjoys throwing her weight around. WARNING if you care about your health AVOID this practice.

GP is good but reaching him takes a lot of time & effort.

Can't get appointments and it's too busy when you ring.

Its difficult to get an appointment. Other services are good.

My 88 year old Gran was having severe back pain so I tried for an entire week to get an appointment. After a while of trying we managed to get a phone consultation with a doctor. my mum had a face to face appointment at the surgery and instead of the doctor calling my gran, they just asked my mum her symptoms and provided her with antibiotics for a urine infection. After seeing no improvement and a worsening of her condition, we inquired further with the GP, again unable to get an appointment. As the pain was becoming unbearable we called 111 who told us to wait for a phonecall back from a local walk in centre who took 9 hours to call only to say call an ambulance. after calling the ambulance they advised us to take her to a&e. Now they have admitted her as she might have a fracture in her back bone and tests concluded she didnt have a urine infection at all. We could have just gone to a&e in the first place rather than having a sleepless, painful night!! I understand the services and resources are limited but it feels like we have been messed around and neglected. I dont understand why there is only one GP in the surgery at a time? This all could've been avoided if the GP just had seen her in the first place.

GP gave advice and if I had followed it, it would have killed me. They're atrocious. The receptionists don't do what they're meant to do.

They're really good. They actually gave me an appointment when I needed one. That's all you can hope for nowadays.

The doctors were helpful to me, I was blind and they helped me to see everything and referred me to the hopsital. I sometimes have to wait a long time or I must go early in the morning otherwise I cannot see my GP.

40 mins in queue on phone but asked to ring back at 8 am. Can only have phone appointment.