Sparkbrook Health Centre

They send text messages. Appointments are okay. They give same day appointments. They're okay.

I hate that it's difficult to get appointments. I hate their referrals it takes forever. The staff are lovely though.

It was trouble. They used to give late appointments and weren't very helpful so changed practice.

Very kind dentist who explains everything very well.

I give them 5 stars. They're so helpful and amazing. I can get appointments and they will see me very quickly so no long waits.

Sent me here for a mammogram. They made me feel comfortable and talked me through what would happen.

There were ongoing issues and eventually they said we needed to be seen by ENT so got him referred. The GP is good in general and we can find appointments when we need one.

GP: the doctors are nice and understand I prefer to see the same doctor. However the reception staff are very difficult. They either talk at me or ignore me. I ask them to write down what they say but they won't. I have tried to complain to the manager but they never listen to me and always side with their staff.
I am profoundly Deaf and use BSL as my first language.

Everything is good here. I can get appointments when needed.

I went for a kidney scan and it was fine, no problems. I got in quicker and was almost back in my car before my appointment time which doesn't happen often.