Sparkbrook Health Centre
Feedback Rating
Based on 42 reviews
Reviews (42)
Call early to get an appointment
July 23, 2024
It's really good. You have to ring early if you want an appointment. I called to enquire about my baby's injections and she said she would get the nurse to call me but she didn't.
At least I can get an appointment here
June 17, 2024
I joined them 2 months ago. So far they are fine. I have seen my new GP 3 times in 2 months. At least I can get an appointment here.
Failing as a service
April 10, 2024
The GP surgery are no help. You call at 8:05AM and there's not any appointments. They are not helpful, they are definitely failing as a service.
Don't answer the phone or give results.
March 6, 2024
They don't answer the phone or reply back. Reception lack customer service skills. You have to chase your blood tests results because they will never tell you them on time.
Very difficult to get an appointment.
November 22, 2023
Very difficult to get an appointment. They just don't pick up the phone and never call back if you leave a message.
Excellent information, support and advice
November 16, 2023
My GP referred me to the QE and the Royal Orthopaedic on time for further treatment. They provide excellent information, support and advice on a timely basis.
Lack of communication
October 31, 2023
Our GP resigned during covid and nobody informed us about it. There is a lack of communication at all levels.
You can't get appointments.
October 19, 2023
You can't get an appointment even if you call them 100 times. Always busy. It's very difficult to get your prescription on time. It always takes 2 to 3 days.
GP is helpful, reception are rude.
October 2, 2023
GP is very kind and tries to help all the time but the reception staff are very rude.
Very rude and always in a hurry.
October 2, 2023
Very rude reception staff. Always in a hurry.
