Sparkbrook Health Centre

Good service with lots of support for my disabled son.

When I ring I don’t get appointment. Can’t get through receptionist.

Long wait and rude staff.

Doctors are great.

I had a phone appointment with a Doctor, the Dr gave me the wrong information telling me I need a referral from another Dr... to get me off the phone, waste of time. Spoke to another Dr different surgery that laughed and told me the simple process and also told me there is no referral process just a simple 30 seconds chat... Now I have to go through the hassle of booking back in with this dreadful surgery. Waste of time

Very bad. Whenever you need an appointment you can’t get one. Service is very bad.

Can be very difficult to contact by phone but very happy with the appointments when I get them. They also contacted me very quickly when it was my turn to get my Covid vaccinations and booked me in to receive it within a few days.

Super quick, easy and well staffed

Impossible to make a same day appointment. Receptionists are insensitive and never pick up the phones. I have seen them ignore the ringing phone with my own two eyes. Doctors don’t really listen to your concerns and are quick to dismiss you with a random prescription. 10000% do not recommend

Waiting time for appointments - have to wait at least half an hour at surgery
Takes at least a month to get an appointment to be seen by a GP. They do not give special attention to elderly disabled and young disabled children (have person experience with this)