The Old Priory Surgery

As an autistic/ADHD patient I wouldn't recommend being a patient at this service at all to anyone with hidden disabilities this service has a lack of awareness/ training in autism when it comes to handling patients with hidden disabilities they don't understand the bigger picture the realities of being autistic in the doctors surgery scenario if there's a zero star I would of press it but one star is far more accurate. The place needs to be reviewed and investigated to make surgery feel more accommodated and better value service

I called the GP after the weekend and was given a prompt telephone appointments and prescribed painkillers for a broken collar bone.

I have just registered with them so I haven't had an appointment yet. It was easy to register with them.

They are fine in my experience.

The GP was good until recently.

I book online as it's difficult to do so over the phone. I don't use them that often.

Been a patient here all my life and have never know it so bad. Since covid it is impossible to see a doctor. I think I have recurrence of a serious illness and felt really ill Sunday. Monday told only emergency appointments but would get one Tuesday. Tuesday no-one answering phones and apparently within 20 minutes all appointments had gone. Basically given up trying as too stressful. Just wait until gets worse and need A&E

why am i being told to call at 8:30 for an appointment for it to say user busy for 20+ mins straight??

I was asked to record my blood pressure readings twice daily for a week and upload the results using an app. The GP then assessed the results.

A good, average service. Slight delays with requests but it gets attended to eventually. I have been referred on for leg issues.