The Swan Medical Centre

They are good and the service is okay. The reception staff are good. The doctors are good but you may not be able to see the same doctor. You don't always get an appointment and the wait on the lines can be long. That part is difficult.

The service is very slow. I cannot get appointments on time. The doctors are good here.

They are rubbish. Absolutely terrible. It took me over 5 weeks to get an appointment.

Very slow in giving appointments, test results and advice. They take ages to do things right.

I changed my GP and pharmacy from here as I couldn't get an appointment. They used to have a lovely doctor until she retired. I waited 6 weeks for an appointment and then they cancelled on the day. So I ended up leaving.

Firstly you don't get an appointment and secondly if you do get one they are of no help. It's useless to see them. I go to A&E straight away.

Very kind and helpful staff. The only challenge is to get an appointment when needed.

Very good and a kind GP. The reception team is always helpful.

Haven’t had a blood test for over a year. They normally contact him not been seen since April 22.

Been with surgery 32 yrs and now left to another practise. Required a referral for shoulder operation and been ringing since Sept 22 no response at all and the worst 2 phone calls it took 140 and 204 calls before got though and then call was dropped,even walked into practise at 8.01 to be told we don't take appointments face to face, and rang in front of the staff only for call to be constantly dropped. This surgery is not fit for purpose