The Swan Medical Centre
Feedback Rating
Based on 34 reviews
Reviews (34)
I have changed my GP
December 11, 2023
I changed my GP and pharmacy from here as I couldn't get an appointment. They used to have a lovely doctor until she retired. I waited 6 weeks for an appointment and then they cancelled on the day. So I ended up leaving.
It's useless seeing them so I go to A&E.
November 27, 2023
Firstly you don't get an appointment and secondly if you do get one they are of no help. It's useless to see them. I go to A&E straight away.
Challenging to get an appointment.
October 18, 2023
Very kind and helpful staff. The only challenge is to get an appointment when needed.
Kind and helpful practice.
October 18, 2023
Very good and a kind GP. The reception team is always helpful.
Haven’t had a blood test for over a year
July 24, 2023
Haven’t had a blood test for over a year. They normally contact him not been seen since April 22.
Absolutely not fit for purpose
January 24, 2023
Been with surgery 32 yrs and now left to another practise. Required a referral for shoulder operation and been ringing since Sept 22 no response at all and the worst 2 phone calls it took 140 and 204 calls before got though and then call was dropped,even walked into practise at 8.01 to be told we don't take appointments face to face, and rang in front of the staff only for call to be constantly dropped. This surgery is not fit for purpose
Good service.
December 6, 2022
Helpful when you ring with enquiries I.e prescriptions.
Generally very good with referrals and follow up care.
Most appointments over the phone ,but feel would see you in house if necessary
Generally very good with referrals and follow up care.
Most appointments over the phone ,but feel would see you in house if necessary
Every time I have to see a new doctor
September 14, 2022
My GP left and I have depression & anxiety and every time I have to see a new doctor since last 12 months, I have to explain everything from start which is very difficult.
It can ring forever
September 14, 2022
It can ring forever and when you are through they can’t give you an appointment.
A lot of services over the computer
August 25, 2022
They don't see me face to face, it's all over the phone. They're doing a lot of things over the computer and I don't use it. You can only ring doctors at a certain time.