Woodland Road Surgery
Feedback Rating
Based on 48 reviews
Reviews (48)
Staff are friendly and cater for patient need
November 20, 2023
The surgery is very good. The staff are friendly and cater for patients needs. The signage and directions are complicated as the letters aren't clear but it's fairly good. The waiting time is not too long as on average its about 20 minutes. Letters sent are not concise as they don't tell you where you have to go or give directions.
Receptionist helped with a medication issue.
November 14, 2023
I had an issue with my prescription and the receptionist helped out with it. Although it wasn't good the receptionist helped me.
Challenging to get appointments.
October 19, 2023
Good GP but it's very challenging to get an appointment.
Brilliant and see same doctor
September 8, 2023
They're brilliant like that for appointments and I can always see the same doctor.
Couldn't provide travel vaccination advice
September 8, 2023
I phoned the doctors about travel vaccines requirements. I got through okay but the only help they offered was to suggest I could call a private clinic, who may sell me the service whether it is essential or not. All I wanted to know was whether Hepatitis A is a vaccine required/recommended for travel to Bulgaria, as the information on the NHS/Gov travel websites was confusing. They said a nurse would usually see me in the 6 weeks before I travel to check my vaccine records. I did not need anyone to check my records - I just wanted to know what the current NHS advice is. They said a nurse did not have time to answer this question. So now I will be travelling unvaccinated as I can't risk a private clinic trying to sell me and 3 other members of my household something I may not need.
Should be able to prebook appointments
September 8, 2023
I can't get through to them on the phones. I walk in at 8:30am and you will be seen. Problem with that is you can't prebook and appointment and making it work around working or kids and school is hard. You don't know how long you'll be waiting, could eventually be seen at 11am or 12pm. Should be able to prebook appointments, need to do that.
No problem there
November 25, 2022
No problem there, able to get appointments. Bit of a job on phone. Its not dead easy but it works.
They always get him for me
November 25, 2022
I always have my own doctor, they always get him for me.
My GP listens to me
September 1, 2022
My GP listens to me and I can get appointment when I need.
My GP listens to me
September 1, 2022
My GP listens to me and I can get appointment when I need.