Woodland Road Surgery

Excellent!!!!!

I've unfortunately had to request support from my GP twice during the pandemic and they have been excellent. I've had a call back from a GP within a very reasonable time frame and the issues have been resolved via telephone calls. I've also received a phone call from the surgery inviting me to go for a vaccine, and that was incredibly efficient and also the staff were - as ever - friendly, welcoming and efficient.

Always very helpful. Sufficiently well staffed that phone gets answered fairly quickly most of the time.

Fantastic - great doctors, and in my years visiting I have never faced any problems with getting an appointment that are reported elsewhere. I'm lucky to be a patient there!

Getting medical attention throughout lockdown has been fantastic despite all the additional pressures they have been under and the workload they have had.

The service at Woodland Rd is excellent and I have no complaints. My problem is that I am now in the severely hard of hearing category and wear hearing aids. As is common I need my ears microsuctioned and GPs do not seem to offer this as it's not funded. The NHS clinic that usually does it is also closed. My only alternative is a private clinic which luckily I can afford but I'm furious that this basic function is not covered by the NHS.

They are fully aware of my needs and provide full support in booking appointments. They always make sure that things are done properly. they even contact me for annual health checks and reviews. Overall very good experience.

Good waiting times. Staff friendly, helpful and respectful. Proactive GP feel well supported.

They managed to sort out my medication, they were very helpful. I went to see my GP and she was really helpful, understood my needs and wanted to help. She provided me with the right support. A time is always set when it is quiet. I have also through her had my blister pack back.

Never had a bad experience here at Woodland Road. Have been registered to this surgery since I was born. Dr H in particular is second to none and would recommend for anyone to join the surgery to see her!