Woodland Road Surgery

This is the best doctors I have used, their open surgery is so convenient and means I can always get seen on the day I need to.

Before COVID and lockdowns I would have always recommended this surgery very highly. Since COVID it is extremely difficult to even get a phone consultation and almost impossible to see a doctor - why is this? I have had optician, dental, hospital, physio and chiropody appointments, why is it so difficult to see my GP?

Excellent!!!!!

I've unfortunately had to request support from my GP twice during the pandemic and they have been excellent. I've had a call back from a GP within a very reasonable time frame and the issues have been resolved via telephone calls. I've also received a phone call from the surgery inviting me to go for a vaccine, and that was incredibly efficient and also the staff were - as ever - friendly, welcoming and efficient.

Always very helpful. Sufficiently well staffed that phone gets answered fairly quickly most of the time.

Fantastic - great doctors, and in my years visiting I have never faced any problems with getting an appointment that are reported elsewhere. I'm lucky to be a patient there!

Getting medical attention throughout lockdown has been fantastic despite all the additional pressures they have been under and the workload they have had.

The service at Woodland Rd is excellent and I have no complaints. My problem is that I am now in the severely hard of hearing category and wear hearing aids. As is common I need my ears microsuctioned and GPs do not seem to offer this as it's not funded. The NHS clinic that usually does it is also closed. My only alternative is a private clinic which luckily I can afford but I'm furious that this basic function is not covered by the NHS.

They are fully aware of my needs and provide full support in booking appointments. They always make sure that things are done properly. they even contact me for annual health checks and reviews. Overall very good experience.

Good waiting times. Staff friendly, helpful and respectful. Proactive GP feel well supported.