Woodland Road Surgery

I phoned the doctors about travel vaccines requirements. I got through okay but the only help they offered was to suggest I could call a private clinic, who may sell me the service whether it is essential or not. All I wanted to know was whether Hepatitis A is a vaccine required/recommended for travel to Bulgaria, as the information on the NHS/Gov travel websites was confusing. They said a nurse would usually see me in the 6 weeks before I travel to check my vaccine records. I did not need anyone to check my records - I just wanted to know what the current NHS advice is. They said a nurse did not have time to answer this question. So now I will be travelling unvaccinated as I can't risk a private clinic trying to sell me and 3 other members of my household something I may not need.

I can't get through to them on the phones. I walk in at 8:30am and you will be seen. Problem with that is you can't prebook and appointment and making it work around working or kids and school is hard. You don't know how long you'll be waiting, could eventually be seen at 11am or 12pm. Should be able to prebook appointments, need to do that.

No problem there, able to get appointments. Bit of a job on phone. Its not dead easy but it works.

I always have my own doctor, they always get him for me.

My GP listens to me and I can get appointment when I need.

My GP listens to me and I can get appointment when I need.

Very good service and supportive staff.

They were accessible even over Covid. Harder to get in but prioritized her understanding she has a different immune response to other people.

Slow in doing child’s injection before 16 weeks, he was late so had to chase them up. They didn’t get back in contact until chasing again. Nurse who did the immunization was lovely.

Lovely! Really good to be honest. I am able to get appointments although it does take a while on the phones when you ring up in the morning.