Yardley Wood Health Centre

GP sent me to healthy minds when I am already with them. So now they said I have to go to Anawim because I am alone, to help me speak to someone. I haven't gone yet. I haven't found any support as I am alone in the UK.

They're rubbish. I call and they don't answer. I ask for a repeat prescription and they don't order it for a month. The receptionists are rude.

Pretty good, can get appointments. I see whoever is available which is fine with me. They're a good practice to be fair.

It can be difficult to get appointments.

If you're not sexually active you can get a home test for a smear test. It's very intrusive for my daughter with additional needs. They are a health centre so they should be able to deal with additional needs and arrange an overall check up.

They are okay. I don't use them often. I can get appointment if needed. They're good.

I contacted the doctors online as I have a water infection was told to take a urine sample down which I did promptly. I speak to the receptionist a couple of times through the day and was told that they were getting a nurse to test the sample. I didn’t hear any more until late in the evening where it was confirmed I had a UTI and my prescription had been sent to the chemist which was now closed. This means that I have had to wait all night and I’m in agony, my daughter had to fetch my prescription this morning and as I'm unable to look after my granddaughter she has had to lose time from work. If I had the antibiotics yesterday this wouldn’t have happened.

Much improved, it is easy to get an appointment through the app the same day. The reception staff are very helpful and the doctors are very good.

No appointments at all. I have been trying for 10 days. Reception staff don't pick up the phone or reply back to your emails.

Very good and helpful GP's. Reception staff always try to help. I am very happy with the repeat prescription service too.